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jeremy chong
Participant
June 20, 2020
Question

WARNING...DO NOT UPDATE TO PHOTOSHOP 21.2 !!!

  • June 20, 2020
  • 15 replies
  • 1721 views

Photoshop 21.2 is a huge disappointment update, if you're considering to update, please think twice.

i had discovered so much error right away when using it and not to mention the old issue hasn't been fixed at all, on top of that there's more error adding in.

There's too much of problem and I'm tired to mention them. one of the most obvious NEW problems is the layer visible on/off (the eye icon), it somehow still display the layer even though you turned off visible, or if you trying to move the layer object around, it will create a duplicate illusion effect but in fact, it's not a duplicate layer.

The even worst thing is, when i tried to downgrade back to v 21.1.3 , all my short cut keys and preset ALL GONE...I HAVE TO RESET THE WHOLE THING AGAIN....!!!!!

how could this happen to recent update.? i have completely lost hope for adobe..also I will never ever wanted to update to any new version again.

 

PS:  To those who work for Adobe update for Photoshop, if you have no passion on what you do, please quit your job before you bring more trouble to others.

 

 

    This topic has been closed for replies.

    15 replies

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    Gerald5E1B
    Participant
    September 29, 2020

    I do not like the new photoshop 21.2.3.  They forced a new learning curve on most functions.  

    I would like to have my old photoshop back. I am looking for other software to replace adobe completely.

    After  I bought this subscription, my adobe pdf reader stopped working. They now want me to buy that too.

    Google has an app to read the pdf files so I will not be buying another subscription. 

       

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    October 5, 2020

    Hello, @Gerald5E1B , compared to which version? the main changes that affected lots of people was about the transform tool, but it has been fixed in most recent releases.

    I suggest to post your PDF reader question in the dedicated forum.

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    July 23, 2020

    Hello, there has been a dot version, try updating to 21.2.1, as it fixes a several bugs, please report if you still have the issues and which ones are cured: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

    C
    colinbrain
    Participating Frequently
    June 25, 2020

    What a dreadful update. I also attempted to downgrade and lost years of preferences and presets that I made myself. So disappointed with Adobe right now.

    A
    AdrianoFurlanetto
    Inspiring
    June 25, 2020

    I had some similar problems and some of them was solved by turning off the Legacy Composing option....

     

    But now i have another problem... After a crash on opening a feel images from Lr, this message keep appearing and i can't do anything.... and it is not processing anything... i've already closed the app and restarted the macbook, but every time i open any image from Lr, the message appear.... i'm on a macbook pro with mojave 10.14.6 

      C
      chong67
      Known Participant
      June 25, 2020

      Adobe, please fix my bug that I report for the latest release.

       

      You need to better QA and regression testing !!!

       

      https://community.adobe.com/t5/photoshop/latest-version-v21-2-0-will-not-work-in-360-pano-inside-latest-vmware/td-p/11236025?page=1

       

        H
        Hiranthini
        Participant
        June 25, 2020

        How bad is Photoshop 21.2? I use Photoshop too and no problems, but the pen tool is my concern. I wasnt happy with the pen tool in 21.2 (it was gray), but the pen tool in 21.1.3 is blue which I really like, the blue one is WAY better. But how can I get the pen tool in blue, instead of gray?

          PECourtejoie
          Community Expert
          PECourtejoieCommunity Expert
          Community Expert
          October 5, 2020

          Hello, did you try to click on the gear icon to change the path color?

          I
          isashelka
          Participant
          June 22, 2020

          +1 the same issue. I've lost all my keys because I have to reset whole things.... very disappointed.
          (macOS Catalina 10.15.5)

          Vincent Galassi
          Vincent Galassi
          Participant
          June 21, 2020

          I have the exact same issues. At first I thought that I might have had some settings messed up and that was why it was doing that. I even uninstalled PS 21,2 and re-installed it to to avail.  

          A
          andyc29482580
          Participant
          June 22, 2020

          I did exactly that too...layer masks dont work now...bit of a nightmare to say the least

           

          L
          laurazwaneveld
          Participant
          June 21, 2020

          Agree.
          It didn't open. My mac (catalina) stopped working. Had to reinstall Catalina and it still won't open and freezes everything.

          Now I'm reinstalling the previous version and praying I can go on with my work.

          L
          LegendBorn
          Participant
          June 21, 2020

          It doesn't even start for me half the time I click its icon. I see it grinding and then nothing happens. No apparent running process either when I check. Had to install an earlier version this morning because the latest version no longer recognizes my GPU and I needed to work with a 3D model.

          P
          Prieni
          Participating Frequently
          June 20, 2020

          Yes, it's a shambles. Bought a new iMac 5k with i9 in April. With the new update of PS it's slow, zooming is not seemless anymore, if I have another app in front and go back to PS the image is not redrawn. The user interface is more complicated for ACR. All in all it is a big step back in performance and usability. Very sad. Seems to be time to look for alternatives.

           

          A
          Anonymous
          June 20, 2020

          "Seems to be time to look for alternatives"

          https://affinity.serif.com/en-gb/photo/

          No subscription and only €27.99 at the moment

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