• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

4K tools problems: Polygonal Lasso and Magic Wand

New Here ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

Hello, I've noticed problems with some tools in Adobe Photoshop Elements 2021. All problems appeared on 4K display come with 3840 x 2160 pixel resolution. "Polygonal Lasso" tool works on central part of screen only. "Magic wand" selection looks improperly. My Windows 10 screen is scaled by 250%. Is any way to fix it?

TOPICS
Problem or error

Views

122

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 12, 2021 Dec 12, 2021

Copy link to clipboard

Copied

Hello,

 

Can you please share a screenshot or a screen recording of the issue you are facing?

Also, please mention your system specifications.

 

Thanks,

Priyanshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 16, 2021 Dec 16, 2021

Copy link to clipboard

Copied

Hello,

 

Thanks for sharing the recordings. 

Can you try installing the latest version of Elements - Adobe Photoshop Elements 2022 in trial mode for now, and confirm if the issues still exist on your machine with the same settings?

 

Thanks,

Priyanshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2021 Dec 18, 2021

Copy link to clipboard

Copied

LATEST

I've installed APE 2022 and found that "Magic wand" problem has been resolved.

But "Polygonal Lasso" problem still exists. And there is another one - extremaly large menu fonts - see attached picture.

 

BR

Roman

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines