Contact Sheet Error

[davids50614022]

I tried opening the Contact Sheet II app in Elements and got these two messages:

The first message that appeared was:

The operation could not be completed.

The file or directory could not be found.

Next message was:

Could not complete the Contact Sheet II command because of a program error.

what do i do ??

[Little_Pale_Face]

Hi,

Which operating system are you running on?

Which version of PSE are you using?

Check for missing files - In the organizer go to File -> Reconnect -> All missing files

How many images are you trying to print per sheet?

Brian

[julietal81062171]

I have the same problem, I have PSE 16 (downloaded a month ago)

[jane-e]

Hi julietal81062171,

Please answer the questions Brian, aka Little_Pale_Face, asked of the OP.

[julietal81062171]

I did the "organizer, file reconnect" did not work, I also did the looking for "~/Library/Preferences/Adobe/Plugins/Adobe Contact Sheet II PSE12/Elements" (saw that in another thread) did not work, not such a file in my computer...

[Jeff Arola]

For pse 2018 (version 16) it's under

~Library/Preferences/Adobe/Elements/16.0/Adobe Contact Sheet II

and delete the

Adobe Contact Sheet Prefs

You can see your User Library by clicking on your desktop, clicking on Go then hold down the Option key to see Library.

That's your User Library.

[julietal81062171]

I know, I already did that, once I opene the library there is no "Adobe Contact Sheet II" anyway, thanks for the help, I'm having a totally different problem now, I uninstall photoshop and I can't re install it... I can't manage to download it from the site....

[Jeff Arola]

You can download Photoshop Elements 2018 from here:

Download Photoshop Elements | 2018, 15, and 14

[julietal13249428]

I re install Photoshop elements 2018, Same message

Followed by

[Jeff Arola]

Yes that's because the Adobe Contact Sheet Prefs are in a different place for pse 2018 than they are in earlier pse versions.

Click on your desktop, in the Go menu click on Go To Folder, paste ~/Library/Preferences/Adobe/Elements/15.0/Adobe Contact Sheet II and click Go.

[Stephan82]

My operating system is Mojave and the PSE is Photoshop Elements 2019. I will try 146 pictures. But in the first four times it started and later the error messages were following.

[davidcushworth]

I am running Cataklina and PSE 17.

I can't get the Contact Sheet to work either.

[Jeff Arola]

Do you get any error message?

It's possible that the reason is because pse 17 is not fully compatible with macOS catalina.

[miltonw962919]

Same issue with PSE 2021. How do I fix? Already tried deleting and re-installing software

[Jeff Arola]

Delete the Adobe Contact Sheet Prefs in

/Users/UserName/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

You can get there by clicking on your desktop, in the Go menu click Go to Folder and paste in

~/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

then click Go