Participant

Question

Contact Sheet Error

Forum|Forum|7 years ago
April 13, 2018
2 replies
4391 views

I tried opening the Contact Sheet II app in Elements and got these two messages:

The first message that appeared was:

The operation could not be completed.

The file or directory could not be found.

Next message was:

Could not complete the Contact Sheet II command because of a program error.

what do i do ??

This topic has been closed for replies.

M

miltonw962919

Known Participant

Same issue with PSE 2021. How do I fix? Already tried deleting and re-installing software

Jeff Arola

Community Expert

Delete the Adobe Contact Sheet Prefs in

/Users/UserName/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

You can get there by clicking on your desktop, in the Go menu click Go to Folder and paste in

~/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

then click Go

Little_Pale_Face

Inspiring

Hi,

Which operating system are you running on?

Which version of PSE are you using?

Check for missing files - In the organizer go to File -> Reconnect -> All missing files

How many images are you trying to print per sheet?

Brian

J

julietal81062171

Participant

I did the "organizer, file reconnect" did not work, I also did the looking for "~/Library/Preferences/Adobe/Plugins/Adobe Contact Sheet II PSE12/Elements" (saw that in another thread) did not work, not such a file in my computer...

Jeff Arola

Community Expert

For pse 2018 (version 16) it's under

~Library/Preferences/Adobe/Elements/16.0/Adobe Contact Sheet II

and delete the

Adobe Contact Sheet Prefs

You can see your User Library by clicking on your desktop, clicking on Go then hold down the Option key to see Library.

That's your User Library.

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