Elements Organizer 2021 tool bar inaccessible

New Here ,
Jun 06, 2022 Jun 06, 2022

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I am using Elements Organizer 2021. The "file/edit/ find/ view/ help" features in the tool bar will not respond.  They highlight with the cursor, but nothing happens when you try to click on them.  Likewise, the right click actions for individual photos are not accessible.  I highlight a photo, right click, and nothing whatever happens. Everything also appears to running slow.  Both editor and Premier Elements appear to be functioning normally. Suggestions?

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Organizer , Problem or error

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Advisor ,
Jun 07, 2022 Jun 07, 2022

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What's your OS?    

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New Here ,
Jun 14, 2022 Jun 14, 2022

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Windows 10.

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Advisor ,
Jun 14, 2022 Jun 14, 2022

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Make sure you are in expert mode.

2022-06-14_174619.png

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Advocate ,
Jun 14, 2022 Jun 14, 2022

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@cpflynn99501

You probably have your Windows 10 Taskbar set to automatically hide in Desktop mode. Turn this feature off and the menu items will start working.

Screenshot-000022.png

--
Walter in Davie, FL

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New Here ,
Jun 14, 2022 Jun 14, 2022

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My problem is with organizer, not editor.  There is no expert mode that I know of in organizer.  The Windows taskbar setting is already off.  I have been using Elements for years, but this is a new problem.  Is there some way to get ahold of some tech support person and actually discuss this? 

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