Error for PSE 24 trying to make a contact sheet

[Rand33697646zzdq]

I had this error occur occasionally in PSE 2020. I would trash the preference file and it would work again. In this update that fix doesn't work. Any suggestions? It's still in the user manual as an option so how?

[Jeff Arola]

What version of macOS do you have?

Did you go to

Macintosh HD/Users/UserName/Library/Preferences/Adobe/Elements/24.0/Adobe Contact Sheet II

and trash the

Adobe Contact Sheet Prefs

[Rand33697646zzdq · Accepted solution]

I tried my old process again, turned out I'd trashed the preferences file
from a previous version so that's what went wrong. It worked when the right
file was trashed.
Thanks for your reply.

[Rand33697646zzdq]

I fixed my problem. I'd trashed the preferences file for a previous version. Figured it out.