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error when printing: because the default printer could not be opened.

New Here ,
Apr 21, 2023 Apr 21, 2023

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I have been using this program since 2020 and all of a sudden when I try to print (4x6) I get an error: because the default printer could not be opened.  I can print out of windows with no problem.  It only happens in my photoshop elements program.  I took it to a computer repair and he could not figure it out.  Please help!  Has anyone had this happen?  I print specialized sizes and need this program to work.

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correct answers 1 Correct answer

Community Expert , Apr 22, 2023 Apr 22, 2023

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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Community Expert ,
Apr 21, 2023 Apr 21, 2023

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Try updating or rolling back the printer driver.

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Mentor ,
Apr 21, 2023 Apr 21, 2023

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Try this if your printer is connected via wifi to your computer:  Plug a cable in from your printer to your computer. 

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Community Expert ,
Apr 22, 2023 Apr 22, 2023

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Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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New Here ,
Jun 07, 2023 Jun 07, 2023

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Exactly my issue and this worked! Thanks so much!

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New Here ,
Sep 13, 2023 Sep 13, 2023

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this worked and it was SO simple.  I searched off and on, and did really crazy work arounds that were time consuming for over a year before I could get it to work. I am so thankful for this tip

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