Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How can I register and open my old Elements application?

New Here ,
Sep 07, 2018 Sep 07, 2018

I have an old version of Adobe Photoshop Elements 6. I successfully reinstalled the application my computer using my install CD, However, when I clicked on the Adobe Elements icon to start the application, I got a box asking for my serial number. After entering the serial number, I got a message saying...

"Registration - Connection Failure - We were unable to connect to Adobe to register your product."

I then have 3 button options at the bottom of the box - "Never Register", "Register Later", "Register Now".

I first contacted customer support about this who informed me that since my software is so old, the serial number is no longer maintained on a server. I was then instructed to come here for support.

Thanks,

Keith

891
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 07, 2018 Sep 07, 2018

i don't think version 6 needs to be registered for it to work as long as the serial number was entered and accepted.

Just click "Never register."

Translate
Community Expert ,
Sep 07, 2018 Sep 07, 2018

i don't think version 6 needs to be registered for it to work as long as the serial number was entered and accepted.

Just click "Never register."

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 07, 2018 Sep 07, 2018
LATEST

Yes i concur with Peru Bob.

Registration is different from activation and not required and if you already registered pse 6 at any time in the past, there is no need to register it again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines