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September 7, 2018
Answered

How can I register and open my old Elements application?

  • September 7, 2018
  • 2 replies
  • 882 views

I have an old version of Adobe Photoshop Elements 6. I successfully reinstalled the application my computer using my install CD, However, when I clicked on the Adobe Elements icon to start the application, I got a box asking for my serial number. After entering the serial number, I got a message saying...

"Registration - Connection Failure - We were unable to connect to Adobe to register your product."

I then have 3 button options at the bottom of the box - "Never Register", "Register Later", "Register Now".

I first contacted customer support about this who informed me that since my software is so old, the serial number is no longer maintained on a server. I was then instructed to come here for support.

Thanks,

Keith

    This topic has been closed for replies.
    Correct answer Peru Bob

    i don't think version 6 needs to be registered for it to work as long as the serial number was entered and accepted.

    Just click "Never register."

    2 replies

    Jeff Arola
    Braniac
    September 8, 2018

    Yes i concur with Peru Bob.

    Registration is different from activation and not required and if you already registered pse 6 at any time in the past, there is no need to register it again.

    Peru Bob
    Peru BobCorrect answer
    Braniac
    September 8, 2018

    i don't think version 6 needs to be registered for it to work as long as the serial number was entered and accepted.

    Just click "Never register."