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How to deactivate Photoshop Elements

Community Beginner ,
Feb 13, 2012 Feb 13, 2012

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I dont know how to do this. I need to install my disc on a new computer and it told me my serial number is good for 2 computers and i need to deactivate one

please send replys to my email address

[Email address removed]

Message was edited by: Brett N

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correct answers 1 Correct answer

Adobe Employee , Sep 27, 2021 Sep 27, 2021

Hi all,

 

You can deactivate Photoshop Elements from the old computer or for moving the software from one computer to another by following the below steps:

 

  1. Open Photoshop Elements
  2. Launch Editor
  3. Go to Help Menu 
  4. Click on Sign out Or Deactivate

 

Note: The machine should be connected to the internet at the time when you are performing these steps. For more information related to Activation and Deactivation take a look at the following article: https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

...

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Community Beginner ,
Apr 30, 2015 Apr 30, 2015

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I don't know where Correct Answer came from, but it does not help getting PE deactivated. If somehow you go to

the PE Help on the PE13 menu bar, you will not see "Deactivate" you will see a Sign Out choice. That tells you, on

a PC to go to Control Panel and Unistall the program. You will be given one choice about saving or deleting preferences,

but no other choice. There is a series of screen shots on one of the Adobe "help" pages that shows more options for

permanently removing the program from your current installation. I've gone through that 4 times now and nothing shows

on my Adobe account under My Products. There are 2 registrations on Mar 6, 2015. I only registered the program on one

machine, my PC, so why are there 2 registrations showing?

Even the Geek Squad has only online info that does not lead to an Adobe human chat site. Sob.

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Adobe Employee ,
Sep 27, 2021 Sep 27, 2021

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Hi all,

 

You can deactivate Photoshop Elements from the old computer or for moving the software from one computer to another by following the below steps:

 

  1. Open Photoshop Elements
  2. Launch Editor
  3. Go to Help Menu 
  4. Click on Sign out Or Deactivate

 

Note: The machine should be connected to the internet at the time when you are performing these steps. For more information related to Activation and Deactivation take a look at the following article: https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

 

Hope it helps.

 

Thanks,

Mohit

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