I dont know how to do this. I need to install my disc on a new computer and it told me my serial number is good for 2 computers and i need to deactivate one
please send replys to my email address
[Email address removed]
Message was edited by: Brett N
I don't know where Correct Answer came from, but it does not help getting PE deactivated. If somehow you go to
the PE Help on the PE13 menu bar, you will not see "Deactivate" you will see a Sign Out choice. That tells you, on
a PC to go to Control Panel and Unistall the program. You will be given one choice about saving or deleting preferences,
but no other choice. There is a series of screen shots on one of the Adobe "help" pages that shows more options for
permanently removing the program from your current installation. I've gone through that 4 times now and nothing shows
on my Adobe account under My Products. There are 2 registrations on Mar 6, 2015. I only registered the program on one
machine, my PC, so why are there 2 registrations showing?
Even the Geek Squad has only online info that does not lead to an Adobe human chat site. Sob.
You can deactivate Photoshop Elements from the old computer or for moving the software from one computer to another by following the below steps:
Note: The machine should be connected to the internet at the time when you are performing these steps. For more information related to Activation and Deactivation take a look at the following article: https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html
Hope it helps.