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infinite loop trying to sign in to Photoshop Elements Editor 2020

New Here ,
Jan 20, 2023 Jan 20, 2023

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I've been using Photoshop Elements 2020 and recently got a new  computer. Organizer works fine, but when I try to open the Editor, it asks me to sign in. I enter my Adobe login and password, and it asks me to sign in . . . I tried changing the password, same result. I can't get past the sign-in page although I'm entering the correct login and new password.

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Moved to the Photoshop Elements forum from Photoshop ecosystem

 

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New Here ,
Jan 20, 2023 Jan 20, 2023

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I was wrong - Organizer doesn't work either. It's just the Photoshop Elements 2020 page that opens.

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New Here ,
Mar 19, 2023 Mar 19, 2023

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I have the same problem. did you ever solve it?

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