Photoshop Elements 2.0

[Colin24199881ifwr]

Out of nowhere I can't open jpegs to edit. Instead I see a panel 
headed up 'New' and whatever option I select, it opens up with no 
image, although the title is correct. I've tried several.  However, opening a 
'recent' image, does display OK?  Any ideas how to solve please?
Image sent here

[Ged_Traynor]

Moving thread to the Photoshop Elements forum from Photoshop ecosystem

[Glenn 8675309]

New anything creates a new blank canvas.  Use file>open. If that doesn't work (the software is 20 years old)- time to get the latest version.

[Colin24199881ifwr]

Thanks Glenn, I am using file>open and arrive as described. Prior to this, I did always see the image
before. I guess you're referring to Adobe Photoshop Elements 2022|Standard|PC/Mac|Disc which is
appx £77 at amazon?  I on;y need basic usage ..... clone stamp tool and merge images

[Jeff Arola]

What version of windows are you using?

Sounds like there is something in the way the jpegs were saved that pse 2 doesn't like.

Is it possible you can attach one of the problem jpegs here on the forum so we can try it in pse 2 and more modern pse versions?

If you open one of the jpegs in Windows Paint and resave, does that open in pse 2 without any issues?

[Colin24199881ifwr]

Hi Jeff

Re your first comment, they've opened OK before but now are resisting!
Windows 10 Home
Tried with Paint and same problem
It's a pretty basic jpeg but I attach an example as you suggest (couldn't see 'attach'
option so plumped for Insert Image

[Jeff Arola]

I am able to open the file you provided in pse 2 on a windows 10 system.

If you download the file you provided from the forum are you able to open that in pse 2?

[Colin24199881ifwr]

I didn't send as a file I think ........ (can't see it as such) just th eimage on-screen. 
As mentioned above << (couldn't see 'attach' option so plumped for Insert Image >>

[Jeff Arola]

You can attach the image below

[Colin24199881ifwr]

 

[Jeff Arola]

You can only see attach image if your using the internet browser on your computer.

Are the jpegs on your boot drive or an external drive?

[Colin24199881ifwr]

Apologies for delay ...... the images are always on my tower PC's own internal hard-drive

[Jeff Arola]

I would reset the pse 2 preferences by going to

C:\Users\UserName\AppData\Roaming\Adobe\Photoshop\Elements

and deleting the

Photoshop Elements 2.0 Prefs folder

On windows 10 the AppData folder is hidden

https://help.ableton.com/hc/en-us/articles/209070509-How-to-access-hidden-folders

[Colin24199881ifwr]

No joy I'm afraid Jeff ......... did as you said, deleted
Photoshop Elements 2.0 Prefs folder
but with several images, they won't 'open easy' to allow edit, instead
I still see that pesky panel, headed up 'New'