2 Correct answers
In addition to the Preferences - 'Camera or Card Reader', is ‘Automatically Stack Raw and JPEG’ selected via File - 'Get Photos and Videos' - 'From Camera or Card Reader'? (see attached screenshots). I tested a bulk import and they stacked ok on my machine (Mac, Elements 2023, Nikon).
Just to be clear, you cannot stack jpeg/raw files except when importing new files from a camera or card reader. However, if you use the Find>By Visual Searches, it may make it easier to stack the raw/jpeg files that should always be found together. Admittedly, it will also suggest similar files, e.g. those shot in a burst. But you have the option to select a pair of files and stack them both within the dialog and also in the main grid.
For many years, I have been requesting that Adobe allo
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Replies
@TJM73 , are you saying that even with new files the Organizer will not stack the jpeg+raw images? You mention that you have Edit>Preferences ticked to stack these files. Do you also have that option ticked in the advanced dialog of the Adobe Photo Downloader? Although the Preferences and the APD should be consistently the same, I believe I have seen instances when they are different.
Also, when you use this method, the photos will initially be imported and displayed as separate photos but then after a short period they will be stacked together.
As for copying your jpeg/raw files to a memory card, I don't think I have ever used that option so have no experience on whether or how that will work. IIRC, my only experience has been with copying the files to a portable drive which Elements recognizes as a device for purposes of using the APD. (Not all external drives are portable drives. I think this depends on whether they have their own power source rather than relying upon the USB connection.)
Based upon your goal of stacking only single jpeg+raw files and not wanting to stack bursts of similar images, I agree that the other available methods do not suit your needs. If you are willing to stack your bursts, it will be fairly easy but perhaps time consuming.
And I don't think the difference between Windows' Date Modified and Date Created metadata makes any difference to Elements. Elements principally uses the Date/Time Digitized (usually the same as Date Taken) for displaying a camera's photo files. With a long burst and a slow buffer, there may be a slight difference.
@TJM73 , are you saying that even with new files the Organizer will not stack the jpeg+raw images? You mention that you have Edit>Preferences ticked to stack these files. Do you also have that option ticked in the advanced dialog of the Adobe Photo Downloader? Although the Preferences and the APD should be consistently the same, I believe I have seen instances when they are different.
Also, when you use this method, the photos will initially be imported and displayed as separate photos but then after a short period they will be stacked together.
As for copying your jpeg/raw files to a memory card, I don't think I have ever used that option so have no experience on whether or how that will work. IIRC, my only experience has been with copying the files to a portable drive which Elements recognizes as a device for purposes of using the APD. (Not all external drives are portable drives. I think this depends on whether they have their own power source rather than relying upon the USB connection.)
Based upon your goal of stacking only single jpeg+raw files and not wanting to stack bursts of similar images, I agree that the other available methods do not suit your needs. If you are willing to stack your bursts, it will be fairly easy but perhaps time consuming.
And I don't think the difference between Windows' Date Modified and Date Created metadata makes any difference to Elements. Elements principally uses the Date/Time Digitized (usually the same as Date Taken) for displaying a camera's photo files. With a long burst and a slow buffer, there may be a slight difference.
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Hi @Greg_S.
1. Are you saying that even with new files the Organizer will not stack the jpeg+raw images?
Hi That's correct. I have now just repeated it with new photos and also this time waited for 30 minutes for 6 pairs to be stacked. Again no success. I have not waited previously. I'll let them to stay there now but surely it can't be that slow.
2a. Do you also have that option ticked in the advanced dialog of the Adobe Photo Downloader?
2b. Although the Preferences and the APD should be consistently the same, I believe I have seen instances when they are different.
2a. Actually no. My settings in ADP are actually different (2b) and I had noticed that. I saw you other discussion about this (2b) and it was several years old so I thought the software had changed. I don't have that option in the Adobe Photo Downloader (APD). I only have this option in theEdit - preferences - Camera or card reader - Automatically Stack RAW and JPEG.
For some strange reason the ADP software is in my native Finnish language although all other PSE parts are in English.
In ADP page there are the same amount boxes to be ticked as you had indicated in your screenshot. In my APD the third option in my Finnish version is different and it is "Tee ryhmän mukautettu nimi koodina". Google translation for this is "Make a custom name for the group as a code". I have also tried ticking this box just in case there was a completely wrong label in Finnish version. It didn't produce stacks but I did not wait for the delay you mentioned. Maybe later I will rerun that option and wait.
@TJM73 said:
I don't have that option in the Adobe Photo Downloader (APD). I only have this option in theEdit - preferences - Camera or card reader - Automatically Stack RAW and JPEG.
You must be in the APD's Standard Mode. If you still haven't found it, click on the Advanced Mode button in the lower left corner:
- It should not take half an hour to stack photos. The process should start almost immediately.
- The language difference is clearly a bug and, unfortunately, it is one that I have seen occassionally with localization of different languages, particularly Finnish.
- I'm not sure whether the third box you mention is from the Standard or the Advanced APD dialog. In either event it shouldn't make any difference.
- In the past, I have read about some differences in the way Olympus handles its camera file management. I don't know whether that has anything to do with your problem.
Please confirm that the problem still exists if you are using the Advanced dialog.
Hi,
I'm using the exact same advanced settings as you are showing (screenshots below). I now tried the third box ticked just in case it just had completely wrong Finnish label. I imported 8 photos in total (4 pairs). I have now waited for 5 minutes but still no stacks.
Unfortunately I only have two Olympus camerea bodies. I might try photos from the other body as well. It certainly would be interesting to see if this was any different with other camera makes.
To be honest this is quite disappointing and makes things quite difficult. Is there anything else that could be done/tried? Could I get English version of the Adobe Phote Importer somehow.
@TJM73, yes it looks like there is a complete failure in the translation of the dialog box. I am going to report this issue to Adobe. (It may take a while for me to get a response.) You should definitely keep that box checked.
If you would like to attach a couple of your original jpeg/raw files to a reply or send them to me via private message, I will see if there is any problem with importing them into a stack. I'm not sure if you can attach a raw file to a forum post, but if you zip the files, perhaps I can get them.
I don't think it has anything to do with the program's language but see if changing your region in the Preferences dialog makes any difference:
In order to change the language of the program itself, I believe it would be necessary to uninstall and reinstall it. The first dialog on installation asks you for the language you want to use. Did you choose English? Also, do you have the latest update for Elements 2024 installed? There were some problems for foreign language versions when it was first released. If you look at the Organizer's Help>About Elements Organizer screen, you should have the same version as mine:
At this point, you may want to try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. Make sure you are signed into your Adobe account and a chat window should open automatically. Try typing Agent when the chat window opens so that you can avoid the robo chat.
Hi,
- I believe I have the same version as you (screenshot).
- I had already thought about changing the region so it has been US for a last couple of days with no effect.
- I don't unfortunately recall which language I originally used to install the Editors.
- I had to buy the Photoshop Elements editor and Premiere Elements editor from Finnish Adobe website.
- I might have had a choice of installation language or it might have been forced to Finnish and then I have changed in settings.
- Elements Organizer and Adobe Photo Importer came included in the bundle with Editors and were guided installations.
- If I were to use the "automatically suggest stacks" it would be very demanding manual task to pair 15000 photos. And yes you could choose two photos at a time.
PSE Editors only have two installations included in the licence and unfortunately I have already had to use both very soon after buying the software. We had a lightning strike nearby which fried my computer and afterwards I wasn't able to sign out of Elements in that laptop. This was also really was disappointing and I would have thought the customer service would have been able to sign me out.
Am I able to do new installations of Adobe Photo Importer or Elements Organizer even though I have used both of my licences for Editors?
I will contact the support via Adobe website chat.
@Greg_S. Thanks a lot for your help.
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