Unable to Email photo in Elements 2020

[artc81665613]

I am using a trial version of Elements 2020 and although I think I set things up correctly, when I email a photo using the Share button in the Organizer, the message is sent but not the photo. I can email it to myself without any problem but I am unable to send the photo to my husband and therefore anyone else, I assume. Does anyone have a suggestion?

[old jogger]

I've had Elements 2020 for several months and I still can't email a photo to anyone else, nor can I email a photo back to me.  I've tried everything I can think of, but no luck.  Anyone have a suggestion(s)???

[artc81665613]

I have almost the same problem. I can email a photo but my wife who shares the same computer as a different user just gets the messages sent but no photo.

Art

[Greg_S.]

Art, has your wife set up her email account in the Preferences dialog?  What email service is she using?

[artc81665613]

Yes, she has set up preferences and she is using Outlook Express Classic.

[Phinny · Accepted solution]

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

[old jogger]

Yes, it does.  Thanks Phinny!

[Niesha Arya]

Please follow the below article to setup your gmail account
https://support.google.com/accounts/answer/185839