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Tried to install Adobe Photoshop Elements 2024 on the Windows 11 23H2 system without any previous photoshop product installed on it.
When installer finishes I get error: Unable to launch the product automatically. Please quit & re-launch manually (Error Code: 111)
When I enter the installation directory and try to start the PhotoshopElementsEditor.exe I get another error: Configuration Error (Error Code: 11) (see attached screenshot)
I tried to
Installer was downloaded directly from my adobe account.
Any ideas what could be wrong?
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If you look in the C:\Program Files\Adobe folder, do you see any folders for Elements 2025? Did you purchase the product directly from Adobe or from a third party? A number of users are reporting an Error 111 problem and I am trying to figure out whether this is a scammer issue or whether Adobe has seriously messed up the download links.
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Hello Greg_S.
Yes I bought directly from Adope.
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Hello @Greg_S.
I purchased directly from adobe website.
Yes, I see 2025 subfolders in the installation directory - see screenshot attached below.
I also replied in this thread: Re: Photoshop elements 2024 installer is loading 2... - Adobe Community - 14865132
Somebody with "Adobe Employee" batch replied and confirmed my order so unfortunately yes, it seems installer is seriously messing up something.
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Seems like it was fixed. Downloaded installer again and re-installed from scratch. Now the application starts correctly.