Decreased Image quality

New Here ,
Oct 14, 2019 Oct 14, 2019

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I have been  using the photoshop express for years now, yesterday I noticed that when I save an image the quality is diminished & extremely fuzzy. I'm using HD photos and my Jpeg setting is at 100%. Has anyone else experienced this?

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Adobe Community Professional ,
Dec 22, 2019 Dec 22, 2019

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Hi,

 

this reply is late but I am curious if this was resolved by applying latest updates.

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New Here ,
Jan 04, 2020 Jan 04, 2020

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I've experienced this also.  I noticed it about the same time you posted your comment.  To date, none of the app updates have fixed this.  This issue I see happens when I import from the My Photo Stream folder (either on iPhone or iPad).  Typically I see images of ~ 2.5MB dumbed down to < 1MB.  I've Google'd this issue but have found nothing.  Also, I've commented directly in the App Store my unhappiness.  I've used Photoshop Express for many years also.  Hard to believe that only you and I have noted this issue.  

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Adobe Community Professional ,
Jan 04, 2020 Jan 04, 2020

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Well, in the case of the Adobe Photoshop Express App, I read somewhere that in the app the JPEG default is not set to the highest quality.

 

You have to manually change this setting to maximum.

 

 

Screenshot_20200104-180454.jpg

Additionally, I choose to save  the original work locally in my device, and not to choose to send it  immediately over email nor a cloud storage service like iCloud.

 

In original post above, I'm not sure if the user is saving to iCloud from a Windows computer, for example, instead of iPhone, iPad, macOS.

 

I suggest to save locally, without a cloud service feature enabled,  just to avoid any unwanted file compression standards that  may be enforced during  the transmission of the file over a network medium (or the web).

 

 

20200104_182057.jpg

 

 

Once I can confirm that my jpeg was saved locally in my device without loosing quality nor reduced in size, then I can deal  about how to avoid loosing quality during file reduction or compression before is sent by email or to the cloud.

 

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Adobe Community Professional ,
Jan 04, 2020 Jan 04, 2020

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See more from Apple support here: https://support.apple.com/en-us/HT202299 

 

and check that thr Optimize Storage setting in the iCloud is turned off so that the  pictures that you save in the iCloud library  are not managed automatically by the iCloud service.

 

 

https://support.apple.com/en-us/HT204264 

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