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Delete background not working on Photoshop Express app (Android)

New Here ,
Aug 14, 2022 Aug 14, 2022

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I'm using Photoshop express app on an Android phone. When I open the app, my photos appear. There is no "home" screen with options. I select the photo I want to edit, then the tools icon, then "select background" then "delete selection". The background is correctly selected by the software, but it will not delete. 

If you have a similar issue, please say so, and maybe adobe will actually fix it.

If you have a solution, please share it. I have no reason to keep paying for the app if it doesn't work. 



{Title edited by Moderator}

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Android , Bug , Problem or error

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hi there,

 

Thanks for highlighting this issue with Photoshop Express. We're here to help.

Which version of Photoshop Express and Android are you using? Please share your device specifications. Does this happen with all the images? Can you please share a small video or screenshots of the issue?

Have you tried reinstalling the application? If not done so far, do it now.

 

We're here to help, just need some more info.

Thanks

Ranjisha

 

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