I need urgent help! My Photoshop dont want's to open on Windows 11 I try everything already

[jacevedo_1185]

When I try to open Photoshop, I can see the cover loading but after that dessapear and nothing came on, I try to do the same with Premiere and Premiere opens normaly, so for my is weirdo.

I tried opening the app with alt, ctrl, and shift, but it doesn't work. I downloaded the cleaner tool and erased everything, but it doesn't work. Now, this is my last option to see what I'm doing wrong or what is happening.

@Aleke 

[Srishti Bali]

Hi @jacevedo_1185,

Thanks for reaching out, and sorry to hear Photoshop isn’t opening on your Windows 11 machine. To better understand what’s going on, could you share a few more details?

• Exact version of Windows 11 (with build number, you can find this under Settings > System > About).

• Which version of Photoshop are you using?

• Was Photoshop working fine before? If yes, when did this issue start happening?

• Were there any recent changes to your machine (Windows updates, antivirus, drivers, extensions, etc.)?

• Does Photoshop open in Safe Mode?

• If you’re using third-party plugins, what happens if you click Yes when asked to skip loading them?

• Is this a personal computer or an office device connected to a server/domain?

If nothing helps, I’d suggest running the Cleaner Tool again to fully remove Photoshop, then reinstalling it with Administrator rights.

Let us know so we can help you further!

Regards,

Srishti

[jacevedo_1185]

• Exact version of Windows 11 (with build number, you can find this under Settings > System > About).

  • WINDOWS 11 PRO - DEV

• Which version of Photoshop are you using?

  • PHOTOSHOP CC2025

• Was Photoshop working fine before? If yes, when did this issue start happening?

  • Yes, just 3 days ago stop working

• Were there any recent changes to your machine (Windows updates, antivirus, drivers, extensions, etc.)?

  • No, just the regular updates of the system (automatically) Photoshop is the only one not working.

• Does Photoshop open in Safe Mode?

  • No, the program just start the cover an dont came nothing out then.

• If you’re using third-party plugins, what happens if you click Yes when asked to skip loading them?

  • NO PLUGINS

• Is this a personal computer or an office device connected to a server/domain?

  • PERSONAL Surface 

[jacevedo_1185]

@Srishti Bali 

• Exact version of Windows 11 (with build number, you can find this under Settings > System > About).

  • WINDOWS 11 PRO - DEV

• Which version of Photoshop are you using?

  • PHOTOSHOP CC2025

• Was Photoshop working fine before? If yes, when did this issue start happening?

  • Yes, just 3 days ago stop working

• Were there any recent changes to your machine (Windows updates, antivirus, drivers, extensions, etc.)?

  • No, just the regular updates of the system (automatically) Photoshop is the only one not working.

• Does Photoshop open in Safe Mode?

  • No, the program just start the cover an dont came nothing out then.

• If you’re using third-party plugins, what happens if you click Yes when asked to skip loading them?

  • NO PLUGINS

• Is this a personal computer or an office device connected to a server/domain?

  • PERSONAL Surface 

[Srishti Bali]

Thanks for sharing the details. Could you please confirm if using the Cleaner Tool helped resolve the issue? If not, I’d suggest logging in with an admin account to rule out any permission-related errors and check if Photoshop opens there.

[spookysmookie]

Hello!

I got similar problem - my Photoshop stopped launch suddenly. I tried various decisions of problem, what described in Inthernet (launch with admin mode, set compatibility etc), but nothing helped me.

So, i found another solve of promlem - i added a folder with Photoshop files in the list of exceptions of Windows' antivirus, and reboot my PC. After that, programm launched fast. Maybe, you should check up windows' updates and find components, which were updated in that period, when your photoshop stopped work correctly