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4

Mandatory access to ALL photos?!?

New Here ,
Jun 01, 2021 Jun 01, 2021

I've paid for the extra features and now instead of getting the option to select photos you can access it won't let me use the app without allowing you access to ALL my photos. Either put it back to having an option or refund me for a service I can no longer use because I refuse to give anyone complete access to all photos on my phone!

TOPICS
Feature request , iOS , Performance , Problem or error
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correct answers 1 Correct answer

New Here , Mar 18, 2023 Mar 18, 2023

Found a workaround (at this time). Cancel the dialog by hitting the X in the upper left corner and the the next dialog allows selecting specific photos.

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Jun 02, 2021 Jun 02, 2021

Hi there,

 

Sorry that you do not like the process of the app accessing your images so that they can be used and managed on your phone.

 

I am not sure what is the exact message you're seeing regarding the permissions message, would you mind sharing a screenshot of the same? 

 

It would really help if you can share your feedback on our community: https://feedback.photoshop.com/photoshop_family Since this forum is monitored by our engineers, they will review it for future product development.

 

Thanks,

Akash

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New Here ,
Jun 06, 2021 Jun 06, 2021

09C0C7CD-FF5B-46FF-8925-A5DAB8FED3D6.png

 There is no longer an option to allow selected photos only. It's all or nothing access to photos or you cannot use the app.  If this is a policy change by Adobe that forces all or nothing access to photos it is a violation of trust. And I too want a refund. If this is poor QA testing then let's stop experimenting on paying customers. 

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New Here ,
Aug 18, 2022 Aug 18, 2022

I absolutely will not allow Adobe to have access to all my photos!  All my photos are copyrighted. Due to this ridiculous change, you can count me a former user of any Adobe products. 

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

 

 it won't let me use the app without allowing you access to ALL my photos.

By @E98A7

 


@sstyler wrote:

Due to this ridiculous change, you can count me a former user of any Adobe products. 


 

 

This is a security feature from Apple, not from Adobe.

https://support.apple.com/en-au/guide/iphone/iph251e92810/ios

https://developer.apple.com/documentation/photokit/delivering_an_enhanced_privacy_experience_in_your...

 

Jane

 

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New Here ,
Jul 29, 2024 Jul 29, 2024

Apple did not make up a "security feature" that only applies to Adobe.

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Community Expert ,
Aug 28, 2024 Aug 28, 2024
LATEST
quote

Apple did not make up a "security feature" that only applies to Adobe.


By @defaultytv67glrma60

 

The two links from Apple say otherwise

 

Jane

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New Here ,
Sep 21, 2022 Sep 21, 2022

I agree with the others. I just uploaded PS Express on my iphone. You can select the option to 'just use the photos you select', but this does not work - it just puts you on the settings page, apparently waiting for you to change the access. Very weird. If there really is no option other than all photo I will make do without this Adobe product thank you. A very good opportunity to add a customer defeated by your lawyers (or at least I hope it's just the lawyers).

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New Here ,
Mar 18, 2023 Mar 18, 2023

Found a workaround (at this time). Cancel the dialog by hitting the X in the upper left corner and the the next dialog allows selecting specific photos.

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