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Money

New Here ,
Nov 24, 2023 Nov 24, 2023

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  •  It took me money and he didn't let me to cancel the free trial 
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Problem or error

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Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Hi @Ελισιανα338278676cnx ,

 

You need to cancel a subscription from the store where it was purchased.
To initiate cancellation from the app:
-Tap the profile icon
-Tap Subscriptions.
-Tap Manage subscriptions.
-When the App Store opens, complete the workflow for your selection.
You should receive a cancellation email.
Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to [https://support.apple.com/en-us/HT204084] for App Store or iTunes Store.

 

Thank you,

Neelam

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