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Participating Frequently
May 15, 2021
Answered

3D Spherical Panorama camera not fuctioning

  • May 15, 2021
  • 4 replies
  • 7402 views

After updating, reinstalling,  and resetting preferences I still cannot get the 3D panoramic function to work. It's basically a frozen white screen without any 3d functionality.

 

I'm assuming this is some kind of bug on Adobe's end, but would greatly appreciate any help.

 

Right now, I'm unable use the panoramic feature with the latest Photoshop update nad Big Sur installed.

 

Thank you,
Jason

This topic has been closed for replies.
Correct answer davescm

If you are using v22.4, then to use 3D you will need to go to Preferences > Technology Previews > and check Deactivate Native Canvas. Then press OK and restart Photoshop.

https://helpx.adobe.com/photoshop/kb/known-issues.html

 

Dave

4 replies

digital blue hawaii
Participant
July 22, 2021

I'm getting same issues. "Davescm" solution worked on my older MacBook Pro2015 but not on my new mac Mini M1 as of today July 22, 2021. I updated to PS 22.4.3. I also tried all solutions above and variation but to no success. I heard that Mac Mini M1s are having a lag on driver support. Seems like nearly a year after it's release this shoould have been fixed.

chrish85219203
Participant
June 11, 2021

Deactivate Native Canvas isn't working for me, all that happens is import 3D panorama from selected layer is then greyed out. Have 'use graphics processor' checked. Same issue in both photoshop 22.4.2 & 22.4.1. iMac Big Sur 11.4. 

 

Any ideas? 

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
May 15, 2021

If you are using v22.4, then to use 3D you will need to go to Preferences > Technology Previews > and check Deactivate Native Canvas. Then press OK and restart Photoshop.

https://helpx.adobe.com/photoshop/kb/known-issues.html

 

Dave

Participating Frequently
May 16, 2021

Thank you Dave! That worked!

 

Have a great evening,

Jason

Participant
May 15, 2021

I am having the same problem with the 3D Functionality, it doesn't move at all it is frozen like you said. 

Participating Frequently
May 15, 2021

Adding another screen shot here— Gettina. weird tiling at times— I can revert back to sphericalmap, but 3D doesn't function.