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JoshiesWorld
Participant
October 28, 2018
Question

Adobe Master Collection CS3 Activation - No Connection?

  • October 28, 2018
  • 2 replies
  • 4760 views

I cannot activate my CS3 master collection that I have purchased for over a thousand dollars from a college that I attended a few years ago when I attended for web design and multimedia. I haven't used the program for a few years because I got injured and disabled (bodily disabled) but I realize that I could take the advantage of this and try to freelance a web design through the internet instead of going to a company building in person so I decided to get back into the action but one problem - activation: no connection? My connection is fine, at 150mpbs. I did some search, saw that an instruction for me to activate is to uninstall the CS3 adobe master collection and I don't have the computer that I was using because it crashed. Now, that I have this new computer and I am ready to at least try to get some money from web work as I am disabled so this could help me to have an income but this activation no connection is preventing me from doing so. I would love to know why this is doing and how can I do this because I have spent over $1000 for this so I would like to use what I own (permanently).

Thank you,

Joshie.

2 replies

chanaart
Community Expert
Community Expert
October 28, 2018

I will recommend to talk to Tech support about issues not not concerning the cloud.

Since we are users as you are we do not have control or answers about activation of CS3.

Chana

Ann Bens
Community Expert
Community Expert
October 28, 2018

CS3 servers have retired.

User can receive a new serial number and installer, no activation needed.

All you have to do is prove you own cs3.

Contact Customer Care

Ann Bens
Community Expert
Community Expert
October 28, 2018
gener7
Community Expert
Community Expert
October 28, 2018

You should just be able to sign in on the page Ann Bens gave you, enter your old CS3 serial number as proof. Then you will get a new serial number and a new installer to download.