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So I've been trying to render a animation but I can't do that because Adobe Media Encoder is grayed out in the render video setting. This means I can't export it as a video file.
Is there a solution for this?
Thanks so much!
Hi there! I had the same problem and it was solved by doing the following:
Make sure that you are in the Motion Workspace (Window>Workspace>Motion)
Then make sure that you're frame animation is actually a frame animation. I had imported a Gif file, and had all the layers, but the frames weren't there. So I had to re-create the frames for the animation. After that, I was able to export to video using Media Encoder, no problems. I hope this works for you. Good luck!
This is the solution that I find works for me on an M1 Mac.. You need to force Photoshop to open in Rosetta:
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Ther should be an "Adobe Media Encoder" folder in each of your Photoshop installs for CS6, CC, CC 2014 and CC 2015. I see 6 folders on my machine and I can export.render video and use Adobe Media Encoder.
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I don't see those folders anywhere
If that's what I'm missing how can I get it back?
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Adobe Media Encoder is a separate app from Adobe, it's not free unless you have the full CC package and not just the Photography Plan which only entitles you to Photoshop and Lightroom.
Free Media Encoder CC | Download free Adobe Media Encoder CC trial
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Yes I know that. But, i have been able to render it before but just today I wasn't able to
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If you have the AME trial, it would expire after 30 days.
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i know, but I haven't downloaded AME before.
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I think it's best you check with the AME forums. It isn't a standard install for Photoshop CC.
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XinYilx wrote:
Yes I know that. But, i have been able to render it before but just today I wasn't able to
A Subset od Adobe Media Encoder is install with Photoshop. Yoy do not need to install the Adobe Media Encoder Product. If you use to be able to render video and export using the Adobe Media Encoder option. Try Resetting your Photoshop Preferences
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wait. no. I found it
but i'm still unable to render it
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Hi JJMack - *I reset my preferences per your suggestion in this thread, but it did not change the availability of this feature:
I am having the same problem. Adobe Media Encoder is grayed out in the dialogue box, but I have and Adobe Media Encoder folder within the PS CC Presets / Video folder for DPX, H264, and QuickTime. I'm not sure why it's not available since the requisite files were installed with CC?
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The Adobe Media Encoder folder in the Presets folder contains just the presets for the media encoder. You need to make sure the the media encoder is installing. I do I also uninstalled Apple QuickTime from my windows machine. Though I have the Adobe Presets for QuickTime I do not even have a QuickTime encoding option in render video. I see a DynamicLinkMediaServer folder in Photoshop and in Photoshop System Info installed components so of the dll in that DynamicLinkMediaServer tree are installed. Other File names in the tree look like they encoders for mpeg4 and QuickTime etc.
Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833 x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
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Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
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Memory available to Photoshop: 36982 MB
Memory used by Photoshop: 60 %
Alias Layers: ^0
Modifier Palette: Enabled.
Design Space: Disabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
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Font Preview: Medium
TextComposer: Latin
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Display Bounds: top=0, left=-1360, bottom=768, right=0
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OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
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OpenGL Allow Advanced Mode: True.
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glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
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glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
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clgpu[0].CLDeviceVersion="1.1 CUDA"
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clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
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clgpu[0].CUDAVersion="8.0.0"
clgpu[0].CLBandwidth=7.49101e+10
clgpu[0].CLCompute=191.686
License Type: Subscription
Serial number: 90970090970448917498
GUIDBucket:
bucket: 235
test: control
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 190.6G free
C:\, 224.2G, 121.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2016/05/07-01:09:29 79.573668 79.573668
AdbePM.dll PatchMatch 2016/05/17:03:10:18 1.573920 1.573920
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2016/04/13-01:12:44 79.182661 79.182661
AdobePIP.dll Adobe Product Improvement Program 7.3.1.128.44549
AdobeSVGAGM.dll AdobeSVGAGM 79.571757 79.571757
AdobeXMP.dll Adobe XMP Core 2016/04/19-13:13:40 79.159284 79.159284
AdobeXMPFiles.dll Adobe XMP Files 2016/04/19-13:13:40 79.159284 79.159284
AdobeXMPScript.dll Adobe XMP Script 2016/04/19-13:13:40 79.159284 79.159284
adobe_caps.dll Adobe CAPS 10,0,0,5
AGM.dll AGM 2016/05/07-01:09:29 79.573668 79.573668
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2016/02/29-16:28:21 79.571906 79.571906
amtlib.dll AMTLib (64 Bit) 10.0.0.3BuildVersion: 10.0; BuildDate: Thu Apr 21 2016 3:6:38) 1.000000
ARE.dll ARE 2016/05/07-01:09:29 79.573668 79.573668
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2016/05/07-01:09:29 79.573668 79.573668
BIBUtils.dll BIBUtils 2016/05/07-01:09:29 79.573668 79.573668
boost_date_time.dll photoshopdva 10.0.0
boost_signals.dll photoshopdva 10.0.0
boost_system.dll photoshopdva 10.0.0
boost_threads.dll photoshopdva 10.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.1 2.1.0.1
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2016/05/07-01:09:29 79.573668 79.573668
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 10.0.0
dvacore.dll photoshopdva 10.0.0
dvamarshal.dll photoshopdva 10.0.0
dvamediatypes.dll photoshopdva 10.0.0
dvametadata.dll photoshopdva 10.0.0
dvametadataapi.dll photoshopdva 10.0.0
dvametadataui.dll photoshopdva 10.0.0
dvaplayer.dll photoshopdva 10.0.0
dvatransport.dll photoshopdva 10.0.0
dvaui.dll photoshopdva 10.0.0
dvaunittesting.dll photoshopdva 10.0.0
dynamiclink.dll photoshopdva 10.0.0
ExtendScript.dll ExtendScript 2016/01/26-16:09:33 80.1060872 80.1060872
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.1
JP2KLib.dll JP2KLib 2016/02/19-14:20:46 79.261706 79.261706
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.3.1.128.44549
mediacoreif.dll photoshopdva 10.0.0
MPS.dll MPS 2016/02/24-01:09:44 79.571748 79.571748
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015.5 17.0.0
Plugin.dll Adobe Photoshop CC 2015.5 17.0.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 7.0.0.50
PSArt.dll Adobe Photoshop CC 2015.5 17.0.0
PSViews.dll Adobe Photoshop CC 2015.5 17.0.0
SCCore.dll ScCore 2016/01/26-16:09:33 80.1060872 80.1060872
SVGRE.dll SVGRE 79.571757 79.571757
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0120
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0120
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.14
VulcanMessage5.dll Vulcan Message Library 5.3.0.13
WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Accented Edges 17.0.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 17.0.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 17.0.0 - from the file “Filter Gallery.8bf”
Average 17.0.0 (2015.5.0 x001 x003) - from the file “Average.8bf”
Bas Relief 17.0.0 - from the file “Filter Gallery.8bf”
BMP 17.0.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 9.6 - from the file “Camera Raw.8bi”
Camera Raw Filter 9.6 - from the file “Camera Raw.8bi”
Chalk && Charcoal 17.0.0 - from the file “Filter Gallery.8bf”
Charcoal 17.0.0 - from the file “Filter Gallery.8bf”
Chrome 17.0.0 - from the file “Filter Gallery.8bf”
Cineon 17.0.0 (2015.5.0 x001 x003) - from the file “Cineon.8bi”
Clouds 17.0.0 (2015.5.0 x001 x003) - from the file “Clouds.8bf”
Collada 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Color Halftone 17.0.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 17.0.0 - from the file “Filter Gallery.8bf”
CompuServe GIF 17.0.0 - from the file “Standard MultiPlugin.8bf”
Conté Crayon 17.0.0 - from the file “Filter Gallery.8bf”
Craquelure 17.0.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 17.0.0 (2015.5.0 x001 x003) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 17.0.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 17.0.0 - from the file “Filter Gallery.8bf”
Crystallize 17.0.0 - from the file “Standard MultiPlugin.8bf”
Cutout 17.0.0 - from the file “Filter Gallery.8bf”
Dark Strokes 17.0.0 - from the file “Filter Gallery.8bf”
De-Interlace 17.0.0 - from the file “Standard MultiPlugin.8bf”
Dicom 17.0.0 - from the file “Dicom.8bi”
Difference Clouds 17.0.0 (2015.5.0 x001 x003) - from the file “Clouds.8bf”
Diffuse Glow 17.0.0 - from the file “Filter Gallery.8bf”
Displace 17.0.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 17.0.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 17.0.0 (2015.5.0 x001 x003) - from the file “EazelAcquire.8ba”
Entropy 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”
Extrude 17.0.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 17.0.0 (2015.5.0 x001 x003) - from the file “FastCore.8bx”
Fibers 17.0.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 17.0.0 - from the file “Filter Gallery.8bf”
Filter Gallery 17.0.0 - from the file “Filter Gallery.8bf”
Flash 3D 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Fresco 17.0.0 - from the file “Filter Gallery.8bf”
Glass 17.0.0 - from the file “Filter Gallery.8bf”
Glowing Edges 17.0.0 - from the file “Filter Gallery.8bf”
Google Earth 4 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Grain 17.0.0 - from the file “Filter Gallery.8bf”
Graphic Pen 17.0.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 17.0.0 - from the file “Filter Gallery.8bf”
HDRMergeUI 17.0.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 17.0.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 17.0.0 - from the file “Standard MultiPlugin.8bf”
IGES 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Ink Outlines 17.0.0 - from the file “Filter Gallery.8bf”
JPEG 2000 17.0.0 - from the file “JPEG2000.8bi”
Kurtosis 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Lens Blur 17.0.0 - from the file “Lens Blur.8bf”
Lens Correction 17.0.0 - from the file “Lens Correction.8bf”
Lens Flare 17.0.0 - from the file “Standard MultiPlugin.8bf”
Liquify 17.0.0 - from the file “Liquify.8bf”
Matlab Operation 17.0.0 (2015.5.0 x001 x003) - from the file “ChannelPort.8bf”
Maximum 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Mean 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Measurement Core 17.0.0 (2015.5.0 x001 x003) - from the file “MeasurementCore.8me”
Median 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Mezzotint 17.0.0 - from the file “Standard MultiPlugin.8bf”
Minimum 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
MMXCore Routines 17.0.0 (2015.5.0 x001 x003) - from the file “MMXCore.8bx”
Mosaic Tiles 17.0.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 17.0.0 (2015.5.0 x001 x003) - from the file “MultiProcessor Support.8bx”
Neon Glow 17.0.0 - from the file “Filter Gallery.8bf”
Note Paper 17.0.0 - from the file “Filter Gallery.8bf”
NTSC Colors 17.0.0 (2015.5.0 x001 x003) - from the file “NTSC Colors.8bf”
Ocean Ripple 17.0.0 - from the file “Filter Gallery.8bf”
OpenEXR 17.0.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 17.0.0 - from the file “Filter Gallery.8bf”
Palette Knife 17.0.0 - from the file “Filter Gallery.8bf”
Patchwork 17.0.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 17.0.0 - from the file “Standard MultiPlugin.8bf”
PCX 17.0.0 (2015.5.0 x001 x003) - from the file “PCX.8bi”
Photocopy 17.0.0 - from the file “Filter Gallery.8bf”
Photoshop 3D Engine 17.0.0 (2015.5.0 x001 x003) - from the file “Photoshop3DEngine.8bi”
Photoshop Touch 14.0 - from the file “PSDX.8bi”
Picture Package Filter 17.0.0 (2015.5.0 x001 x003) - from the file “ChannelPort.8bf”
Pinch 17.0.0 - from the file “Standard MultiPlugin.8bf”
Pixar 17.0.0 (2015.5.0 x001 x003) - from the file “Pixar.8bi”
Plaster 17.0.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 17.0.0 - from the file “Filter Gallery.8bf”
PLY 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
PNG 17.0.0 - from the file “Standard MultiPlugin.8bf”
Pointillize 17.0.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 17.0.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 17.0.0 (2015.5.0 x001 x003) - from the file “PBM.8bi”
Poster Edges 17.0.0 - from the file “Filter Gallery.8bf”
PRC 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Radial Blur 17.0.0 - from the file “Standard MultiPlugin.8bf”
Radiance 17.0.0 (2015.5.0 x001 x003) - from the file “Radiance.8bi”
Range 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”
Reticulation 17.0.0 - from the file “Filter Gallery.8bf”
Ripple 17.0.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 17.0.0 - from the file “Filter Gallery.8bf”
Save for Web 17.0.0 - from the file “Save for Web.8be”
ScriptingSupport 17.0.0 - from the file “ScriptingSupport.8li”
Shake Reduction 17.0.0 - from the file “Shake Reduction.8bf”
Shear 17.0.0 - from the file “Standard MultiPlugin.8bf”
Skewness 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Smart Blur 17.0.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 17.0.0 - from the file “Filter Gallery.8bf”
Solarize 17.0.0 (2015.5.0 x001 x003) - from the file “Solarize.8bf”
Spaces 17.0.0 - from the file “Spaces.8li”
Spatter 17.0.0 - from the file “Filter Gallery.8bf”
Spherize 17.0.0 - from the file “Standard MultiPlugin.8bf”
Sponge 17.0.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 17.0.0 - from the file “Filter Gallery.8bf”
Stained Glass 17.0.0 - from the file “Filter Gallery.8bf”
Stamp 17.0.0 - from the file “Filter Gallery.8bf”
Standard Deviation 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
STL 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Sumi-e 17.0.0 - from the file “Filter Gallery.8bf”
Summation 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Targa 17.0.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 17.0.0 - from the file “Filter Gallery.8bf”
Tiles 17.0.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 17.0.0 - from the file “Filter Gallery.8bf”
Twirl 17.0.0 - from the file “Standard MultiPlugin.8bf”
U3D 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Underpainting 17.0.0 - from the file “Filter Gallery.8bf”
Vanishing Point 17.0.0 - from the file “VanishingPoint.8bf”
Variance 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
Water Paper 17.0.0 - from the file “Filter Gallery.8bf”
Watercolor 17.0.0 - from the file “Filter Gallery.8bf”
Wave 17.0.0 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
WIA Support 17.0.0 (2015.5.0 x001 x003) - from the file “WIASupport.8li”
Wind 17.0.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 17.0.0 (2015.5.0 x001 x003) - from the file “WBMP.8bi”
ZigZag 17.0.0 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins:
Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
CUR (Windows Cursor) NO VERSION - from the file “C:\Photoshop64 Plug-Ins\icon format\ICOFormat64.8bi”
Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
Face Control II 2.00 - from the file “C:\Photoshop64 Plug-Ins\Redfield\FaceControl(X64).8bf”
Fine Touch 3.25 - from the file “C:\Photoshop64 Plug-Ins\Redfield\FineTouch(X64).8bf”
FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
GREYCstoration NO VERSION - from the file “C:\Photoshop64 Plug-Ins\GreycShop_x64_LAA_2013-08-04\Greyc-x64.8bf”
HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
ICO (Windows Icon) NO VERSION - from the file “C:\Photoshop64 Plug-Ins\icon format\ICOFormat64.8bi”
Import from FastPictureViewer Codec Pack 3.8.0.96 - from the file “C:\Photoshop64 Plug-Ins\FastPictureViewerCodecPack\FastPictureViewerCodecPack.PhotoshopImport64.8ba”
JPEG XR 1, 1, 0, 0 - from the file “C:\Photoshop64 Plug-Ins\Microsoft\JPEGXR_x64.8bi”
Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Plug-ins\Google\Selective Tool\SelectivePalette.8li”
Reduce Noise 7.0.0.0 - from the file “C:\Photoshop64 Plug-Ins\NeatImage\NeatImage.8bf”
ScriptListener 13.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Plug-ins\ScriptListener.8li”
ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
StarFilter Pro 3 3.0.5.1 - from the file “C:\Photoshop64 Plug-Ins\ProDigitalSoftware\StarFilterPro3X64.8bf”
StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
SuperPNG 2.0 - from the file “C:\Photoshop64 Plug-Ins\SuperPNG\SuperPNG.8bi”
Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
Recent Files 1.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html”
com.adobe.inapp.purchase 2.4.83 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
Libraries 2.4.83 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
Start 1.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\KulerPanelHTMLBundle\index.html”
Export As 3.0.5 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Device Preview 1.2.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\PSPanel\panel.html”
com.adobe.preview.loader 1.2.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\PSLoader\loader.html”
Export As 3.0.5 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Installed TWAIN devices: NONE
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Thank you, JJMack. I have a DynamicLinkMediaServer folder in my Documents/Adobe folder, but it contains one folder called 7.0 and it is empty. I discovered since my original reply that one of the requirements for the media encoder to work is 64-bit support and I have 32 bit color on this iMac (I am not savvy about what I just wrote, so I hope that my understanding is correct.) If that's the case, I have to say that since CC came out, I have had numerous issues with this computer--and as far as I know, they've mostly been graphics card related. One step closer to a Windows gaming system.
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If your machine does not meet the requirements your only solution is a new machine. I thought all Mac were Intel 64 bit machines these days. I have not used a Mac since OS9. OS9 and OS7 were Apples OS before Steve switch Apple to a Unix based OS. He has used it in his Nextstep company and knew is was better than anything Apple had. So he killed two birds in his next single step when Apple got him back. The he killed the IBM powerPC and killed Apple's OS.
Hey you can buy a Mac and install Windows on it.... I'm 75 games on a slow machine have no problem beating me up. I'm sure any game I install on my Dell workstation would beat me up badly.
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You are using 32 bit to refer to the color display. Is there a difference between 16-bit, 24-bit, and 32-bit color?
JJ is talking about Mac Intel CPU processor. a 32 bit CPU can only address a max of 4 GB of system ram, 64 much more than 4 GB.
How to tell if your Intel-based Mac has a 32-bit or 64-bit processor - Apple Support Macs after 2008 has 64 bit in general.
That's why you should go into File > System Info in Photoshop, click on the Copy button and then Cmd-v (paste) into the forum reply field so JJ can see what you really have.
Gene
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Yes when you do not know something post your system info as the useage guide stated
Supply pertinent information for quicker answers
Photoshop's System Info provides Computer hardware, such as CPU; GPU; amount of RAM; etc. and more
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Thank you, gener7 and JJMack. I had just uploaded images to make an animated gif (using frame animation) and went to export, Render Video and the Media Encoder was grayed out, and none of the video options were in the file type.
System info:
Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833 x64
Operating System: Mac OS 10.11.5
System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 2700 MHz
Built-in memory: 8192 MB
Free memory: 4650 MB
Memory available to Photoshop: 6878 MB
Memory used by Photoshop: 70 %
Alias Layers: ^0
Modifier Palette: Disabled.
Design Space: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 12/23/15 at 1:44:23 PM
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel Iris Pro OpenGL Engine"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel Iris Pro OpenGL Engine"
glgpu[0].GLRendererID=16925954
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Apr 26 2016 00:05:53)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Apr 26 2016 00:33:17)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=4.64023e+10
License Type: Subscription
Serial number:
GUIDBucket:
bucket: 79
test: Butler
Application folder: /Applications/Adobe Photoshop CC 2015.5/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.7G, 815.2G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Plug-ins/
Installed components:
AdbePM.framework AdbePM 2.5.00.37723 1.573920
adobe_caps.framework adobe_caps 10.0.0.5 1.584361
AdobeACE.framework AdobeACE 2.20.02.36408 79.573668
AdobeAGM.framework AdobeAGM 4.30.60.36408 79.573668
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390
AdobeBIB.framework AdobeBIB 1.2.03.36408 79.573668
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.573668
AdobeCoolType.framework AdobeCoolType 5.15.00.36408 79.573668
AdobeCrashReporter.framework AdobeCrashReporter 7.3.2
AdobeExtendScript.framework AdobeExtendScript 4.5.6.4 80.1060872
AdobeJP2K.framework AdobeJP2K 1.2.2.36027 79.261706
AdobeLinguistic.framework 21429
AdobeMPS.framework AdobeMPS 5.8.1.36043 79.571748
AdobeOwl.framework AdobeOwl 5.2.11
AdobePDFL.framework AdobePDFL 15.0.0.36274 79.182661
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.3.1.128.44549
AdobeScCore.framework AdobeScCore 4.5.6.4 80.1060872
AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.36043 79.571757
AdobeSVGRE.framework AdobeSVGRE 6.0 79.571757
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.159284 79.159284
AdobeXMPFiles.framework AdobeXMPFiles 79.159284 79.159284
AdobeXMPScript.framework AdobeXMPScript 79.159284 79.159284
ahclient.framework ahclient 2.0.0.1
AIDE.framework AIDE 1.5.0.36070 79.571906
aif.framework aif 6.0.00.1 1.
amtlib.framework amtlib 10.0.0.3
boost_date_time.framework boost_date_time 10.0.0.0
boost_filesystem.framework boost_filesystem 10.0.0.0
boost_signals.framework boost_signals 10.0.0.0
boost_system.framework boost_system 10.0.0.0
boost_threads.framework boost_threads 10.0.0.0
Cg.framework NVIDIA Cg
CIT.framework
CITThreading.framework
dvaaudiodevice.framework dvaaudiodevice 10.0.0.0
dvacore.framework dvacore 10.0.0.0
dvamarshal.framework dvamarshal 10.0.0.0
dvamediatypes.framework dvamediatypes 10.0.0.0
dvametadata.framework dvametadata 10.0.0.0
dvametadataapi.framework dvametadataapi 10.0.0.0
dvametadataUI.framework dvametadataUI 10.0.0.0
dvaplayer.framework dvaplayer 10.0.0.0
dvatransport.framework dvatransport 10.0.0.0
dvaui.framework dvaui 10.0.0.0
dvaunittesting.framework dvaunittesting 10.0.0.0
dynamiclink.framework dynamiclink 10.0.0.0
ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"
ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"
ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"
LogSession.framework LogSession 7.3.1.128.44549
manta.framework manta 2.0.00.1 1.
mediacoreif.framework mediacoreif 10.0.0.0
PlugPlugExternalObject.framework 7.0.0.50
PlugPlugOwl.framework PlugPlugOwl 7.0.0.50
UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1"
WRServices.framework WRServices 12.0.0 12.0.0.1000
Required plug-ins:
3D Studio 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 17.0.0 ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 17.0.0 Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 17.0.0 Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Entropy 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Export Color Lookup Tables 17.0.0 Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Extrude 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 17.0.0 ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
HSB/HSL 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IFF Format 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IGES 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Ink Outlines 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 17.0.0 Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 17.0.0, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 17.0.0 Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 17.0.0 ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 17.0.0 Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
OpenEXR 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 17.0.0 ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”
Picture Package Filter 17.0.0 ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 17.0.0 ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PLY 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
PNG 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 17.0.0 ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PRC 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Radial Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 17.0.0 ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Render Color Lookup Grid 17.0.0 Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Reticulation 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 17.0.0, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 17.0.0, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 17.0.0 Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spaces 17.0.0, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”
Spatter 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
Virtual Reality Modeling Language | VRML 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Water Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 17.0.0 ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 17.0.0 ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
Recent Files 1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_2_0_903/index.html”
Device Preview 1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSPanel/panel.html”
Start 1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_2_0_903/index.html”
com.adobe.preview.loader 1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSLoader/loader.html”
SymmetryShop 4.18.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.Artlandia.SymmetryShop/index.html”
Installed TWAIN devices: NONE
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You are running a 64bit version of Photoshop. I see many of the dynamicLinkMediaServer components loaded in your system info.
However, your list of Installed components and list of required plug-in are shorter than mine. None failed to load but some may be missing. I do no know your on a Mac and I'm on a PC. You may want to try resetting all tool and preferences and reinstall CC 2015.5 on top of itself. You can download the offline installer.here
Keep Adobe Photoshop up to date
All versions of Adobe Photoshop have bugs. You choose the use the version the works best. Currently I use CC 2014.
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Use adobe batch to rename the files, i had the same problem where the naming convention on the files had gone awry. Select all the files within adobe bridge, right click and then batch rename. I just renamed with default settings and now it is no longer greyed out.
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Hi there! I had the same problem and it was solved by doing the following:
Make sure that you are in the Motion Workspace (Window>Workspace>Motion)
Then make sure that you're frame animation is actually a frame animation. I had imported a Gif file, and had all the layers, but the frames weren't there. So I had to re-create the frames for the animation. After that, I was able to export to video using Media Encoder, no problems. I hope this works for you. Good luck!
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I have had the same issue, this solved the problem for me. Thanks so much. So simple
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this did it for me. thanks
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Perfect Solution
Thank You Very Much, This solved my issue
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This is the solution that I find works for me on an M1 Mac.. You need to force Photoshop to open in Rosetta:
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Thank you!! This worked for me 🙂