ChristianMcCabe

Participant

Question

Adobe Photoshop CC 2018 - Stuck as a background process

Forum|Forum|7 years ago
May 15, 2018
3 replies
1635 views

Hello,

Recently Adobe Photoshop CC 2018 has stopped working for me. I try to open the program and nothing happens, so I decided to check my processes, here's what I found.

The Adobe Crash Reporter Service process closes a few seconds after I try to open Photoshop. My other Adobe products have been working fine, but Photoshop isn't. I've had this issue before, and but last time it randomly fixed by itself.

I've tried:

Updating drivers
Restarting computer
Running as administrator
Completely uninstalling and reinstalling
Closing background processes from Adobe

Anyone know how to fix this?

This topic has been closed for replies.

Community Expert

Community Expert

Have you tried reinstalling Photoshop? You can use the Cleaner Tool that Adobe provides

Use the Creative Cloud Cleaner Tool to solve installation problems

and then try reinstalling the program. This will help to fix any issues before you reload the program.

Michelle

Community Expert

Community Expert

Sorry, I just re-read that you did try reinstalling the program--but do try the Cleaner tool noted above to see if that will help.

Community Manager

Community Manager

Moving to Photoshop

Community Expert

Community Expert

restart your computer and open ps.

if it fails, reset your preferences: https://forums.adobe.com/thread/375776