After using Photoshop for several minutes, the video card dies

[Maior ADV]

Hello everybody. I have been using photoshop for years but by now I am exhausted, lately I have many problems and I have serious difficulties to work!
When I open a RAW file from LIGHTROOM to PHOTOSHOP the support for the GPU video card "dies".
At first everything works, but after working on several files, and saving them, I no longer have support for the video card. When I go into ownership, performance, the GPU is not detected. If i close LR and PS, and open PS the GPU support is ok... If i open LR and send other RAWs to PS the GPU support is ok, while i'm working the GPU dies!

I use an updated version of his adobe software and video driver.
I have a Dell XPS 15 7590 with GTX 1650 video card.

it's like the driver stopped working and consequently I lose all the functionality on photoshop.

how can I solve this problem? because working in these conditions is really impossible! Thank you

[Maior ADV]

Do you recommend any particular settings in the NVIDIA 3D CONTROL PANEL?

[davescm]

Hi

Try the steps here

https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrou...

Dave

[Maior ADV]

thanks, it's all online according to the guide. I just can't find the sniffer.exe process.

[Guest]

Navigate to this location C:\Program Files\Adobe\Adobe Photoshop 2021