ALL BRUSHES ARE GONE AFTER RECENT UPDATE ...

Community Beginner ,
Apr 22, 2019 Apr 22, 2019

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Hi,

all my over the last few month downloaded and installed brushes are gone after the recent Photoshop Update! Where are they? I did not delete them and I can not find them in the brushes panel.

Where did Photoshop store my brushes when I installed some downloaded or custom made brushes? How is the path to this custom installed brushes if i imported them, because I have several time machine backups of the last few weeks, where my installed brushes are for shure included, but I do not know, where they are.

In Application/Adobe Photoshop CC 2019/Presets/Brushes there are only "Converted Legacy Tool Presets.abr" and "Legacy Brushes.abr" but none of my huge collection of other brushes!

Is there another location where my installed brushes has been stored?

Please help me, do I have to install them all again?

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correct answers 1 Correct Answer

Adobe Employee , Apr 22, 2019 Apr 22, 2019
Hi pp4841592,Sorry that your custom brush library in Photoshop is missing after a recent app update.It seems that the Preferences in Creative Cloud desktop was left marked checked when you updated the app. To keep or not keep prior version preferences (which includes presets, brushes, actions, workspaces), make sure that's unchecked: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Autoupdate?mv=product&mv...Otherwise, make back ups of your user library to make copies of y...

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Adobe Employee ,
Apr 22, 2019 Apr 22, 2019

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Hi pp4841592,

Sorry that your custom brush library in Photoshop is missing after a recent app update.

It seems that the Preferences in Creative Cloud desktop was left marked checked when you updated the app. To keep or not keep prior version preferences (which includes presets, brushes, actions, workspaces), make sure that's unchecked: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Autoupdate?mv=product&mv...

Otherwise, make back ups of your user library to make copies of your preferences and presets. Locations can be found here: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

I'd recommend that you re install the presets again.

Thanks,

Akash

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Community Beginner ,
Apr 23, 2019 Apr 23, 2019

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Hi Akash,

thank you so much 🙂 🙂 ... I could restore all my brushes from the time machine backup by fetching back the user library preferences. I am so happy, thank you.

Greets.

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Adobe Employee ,
Apr 23, 2019 Apr 23, 2019

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Thanks for the update.

Glad you were able to restore brushes from TimeMachine. 

~Akash

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New Here ,
Mar 31, 2020 Mar 31, 2020

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The links doesn't work at this time. does everyone have the right links?

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New Here ,
Sep 08, 2020 Sep 08, 2020

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they keep getting removed and I have "Import Previous Settings and Preferences". 

Screen Shot 2020-09-08 at 6.07.32 PM.png

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Same here. EVERY time there is an update I lose ALL of my styles, swatches, brushes and actions. It sucks.

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New Here ,
Jan 09, 2021 Jan 09, 2021

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and it just happened again today, with no warning of course - what a pain in the arse

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New Here ,
Jan 15, 2021 Jan 15, 2021

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My update settings were also set to "Keep preferences", yet I still lost all of my brushes

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New Here ,
Feb 25, 2021 Feb 25, 2021

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This just happened to me-  the "correct" answer says to "keep or not keep" preferences you need to actually keep the "keep preferences" box unchecked... so if you want to keep preferences... Love how they make that super clear 😫

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New Here ,
Jan 20, 2021 Jan 20, 2021

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Same for me. Removes brushes, tools preset is left though. Checked Keep preferences but I guess nope.

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