All pictures opening as [scaled]

Forum|Forum|6 years ago
April 24, 2019
1 reply
817 views

Hi,

For some reason, today all my jpegs are opening as [scaled]. I know you can turn off pixel aspect ratio correction per image- I want to know how to turn off the scaling thats happening.

Im on Photoshop CS6, this just randomly started happening to every jpeg when I opened up photoshop to work today.

This topic has been closed for replies.

gener7

Community Expert

It can be corrupt preferences. That's the most common reason. Try a reset:

Windows - double-click the PS icon to start Photoshop

Immediately Hold down CTRL-SHIFT-ALT

You will see a delete preferences dialog. Click “yes".

Macintosh - Hold down CMD-SHIFT-OPTION instead.

G

GrizzIllAuthor

Participating Frequently

I reset preferences but the problem is still happening unfortunately

gener7

Community Expert

Ok, let's get some information: OS version/Photoshop version.

Is it just jpegs or all files?

What do you mean by [scaled]? Can you provide a screenshot of the problem? Include the Document Tab. We'll need to see what you see.

How to take and post screenshots:

https://forums.adobe.com/message/4209263#4209263

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