All tools won't work

New Here ,
Jan 04, 2021

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Hi. In the latest version of Photoshop, after a bunch of minutes in which the app seems to work flawlessly, the interfaces stops working. I can't pan nor zoom or use the brush, I can't even make adjustments or undo with ctrl+z. Well, technically I can press the buttons (the application doesn't freeze, I can access the preference panel, brushes and in general all internal windows), but they don't give any output. It's like the window that displays the current artwork freezes and does not display the changes that I make. How can I solve this problem? Thanks.

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Jan 04, 2021

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Hi

Have you tried resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Lisa5E5C AUTHOR LATEST
New Here ,
Jan 08, 2021

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Hi! Thanks for your reply. Unfortunately resetting my preferences hasn't solved my problem, the program has the same issue as before.

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