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annoying circle

Community Beginner ,
Sep 09, 2020

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Hi

I have an annoying circle that appears when i want to choose an optional tool from a tool tab, one can get use this but it's a different thing when the same circle appears when using the Pen Tool to create a path, once you have set your anchor points and then use the Convert Point Tool to start pulling on the anchor points handles this circle appears here and there, sometime it will prevent you fron pulling the anchor point handles, sometime that circle will stay visible even if you have moved to another anchor point, it's horrible

break's your workflo  ect... dont have this problem with the mouse. I thought there was something wrong with my old Wacon Intuos CTH-680 so i bought a new Wacom Intuos Pro , same thing.

Can someone help me in getting rid of these circles.

Thank You

Marcel 

Adobe Community Professional
Correct answer by Conrad C | Adobe Community Professional

Your post does not show a picture of the circle or mention whether you are using Mac or Windows, so I have to guess: If the circle is white and you are using Windows, the link below might explain what is going on and how to turn it off. It would also explain why it did not go away when you change tablets, and why it goes away when you use a mouse: The circle is a feature of Windows (not Wacom or Adobe) that appears only when using a device that can use pen/touch input.

 

https://machollywood.com/blogs/news/remove-windows-pen-touch-circle-features

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annoying circle

Community Beginner ,
Sep 09, 2020

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Hi

I have an annoying circle that appears when i want to choose an optional tool from a tool tab, one can get use this but it's a different thing when the same circle appears when using the Pen Tool to create a path, once you have set your anchor points and then use the Convert Point Tool to start pulling on the anchor points handles this circle appears here and there, sometime it will prevent you fron pulling the anchor point handles, sometime that circle will stay visible even if you have moved to another anchor point, it's horrible

break's your workflo  ect... dont have this problem with the mouse. I thought there was something wrong with my old Wacon Intuos CTH-680 so i bought a new Wacom Intuos Pro , same thing.

Can someone help me in getting rid of these circles.

Thank You

Marcel 

Adobe Community Professional
Correct answer by Conrad C | Adobe Community Professional

Your post does not show a picture of the circle or mention whether you are using Mac or Windows, so I have to guess: If the circle is white and you are using Windows, the link below might explain what is going on and how to turn it off. It would also explain why it did not go away when you change tablets, and why it goes away when you use a mouse: The circle is a feature of Windows (not Wacom or Adobe) that appears only when using a device that can use pen/touch input.

 

https://machollywood.com/blogs/news/remove-windows-pen-touch-circle-features

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Problem or error

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Sep 09, 2020 0
Most Valuable Participant ,
Sep 09, 2020

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Are you using INK or WinTab with your Wacom and Photoshop?

 

I have to admit with the Pen tool I use my mouse for I find it easier and more precise then my Wacom pen. I also have to be very careful with the pen for I find its harder to lay out corner points the slightly slip add handles to the control point. It easy to do a click with a still mouse than touching the surface of the tablet at the point I want without any pen movement. I use WinTab not INK it good the see that its fixed in 21.2.3.

JJMack

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Sep 09, 2020 0
Adobe Community Professional ,
Sep 09, 2020

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Your post does not show a picture of the circle or mention whether you are using Mac or Windows, so I have to guess: If the circle is white and you are using Windows, the link below might explain what is going on and how to turn it off. It would also explain why it did not go away when you change tablets, and why it goes away when you use a mouse: The circle is a feature of Windows (not Wacom or Adobe) that appears only when using a device that can use pen/touch input.

 

https://machollywood.com/blogs/news/remove-windows-pen-touch-circle-features

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Sep 09, 2020 1
Most Valuable Participant ,
Sep 09, 2020

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Without question on windows you need to disable Windows Pen and touch Press and hold Right click that even noted on Adobe's web site.

image.pngimage.png

JJMack

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Sep 09, 2020 0
Community Beginner ,
Sep 10, 2020

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Hi
Thank you for responding JJMack
In reference to disable Windows Pen, i went to Setting/Devices/Pen & Windows ink: found nothing checked ON, no option to disable found here, also went to Setting/Devices/ Bluetooth & other devices/mouse,keyboard,pen: found Intuos Pro M, Logistech mouse and the keyboard, looks like i need more help.

Thank You
Marcel

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Sep 10, 2020 0
Most Valuable Participant ,
Sep 10, 2020

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image.pngimage.pngimage.png

JJMack

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Sep 10, 2020 0
Community Beginner ,
Sep 11, 2020

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Hi JJMack

I have done now exacly wath you suggest, went to Control Panel > All Control Panel items: there are 45 items here but no Pen and Touch, also went to Devices Specifications: at the bottom of the list, Pen and Touch:it says: no pen or touch input is availeble for this display.

Would you have other suggestions, thanks very much for your input

Marcel

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Sep 11, 2020 0
Most Valuable Participant ,
Sep 11, 2020

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When you open Windows setting system does about show you have windows Pen and Touch Installed?

image.png

Does typing Pen show any options

image.png

image.png

JJMack

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Sep 11, 2020 1
Community Beginner ,
Sep 11, 2020

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Hi JJMack

I must have opened up the Control panel 5 or 6 time this morning and found no Pen and Touch items then i send you a respond saying that, after i went back to try and find something so i open again the control panel and now the Pen and Touch item shows up !!! so i did wath you suggest and BANG the CIRCLE is gone, you where absolutly right so Thank You/Thank You/Thank You, it makes my day.

Marcel

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Sep 11, 2020 1
Community Beginner ,
Sep 11, 2020

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Hi ConradC

I have done wath you suggest went to Control Panel>All Control Panel Items: of the 45 items here there is no Pen and Touch item, also went to Devices Specifications and for Pen and Touch it says: no pen and touch is availeble for thi display.

Thank you very much for responding, have any other suggestions.

Marcel

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Sep 11, 2020 0
Most Valuable Participant ,
Sep 11, 2020

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It sounds like Windows Pen and touch support is not installed in windows.  Do you have Touch and Pen devices installed?

JJMack

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