Anymore have problem with Ryzen 5 3500U?

New Here ,
May 23, 2021 May 23, 2021

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I can't use my GPU. Help me pls! 

My drivers are updated.

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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Have you upgraded to the latest version of Photoshop? 22.4?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 24, 2021 May 24, 2021

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Yes. Actually, I using this version. PS 22.4

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Your Vega 8 video card does not meet the minimum requirements to run newer versions of Photoshop.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Specifically it only has an Ops/Sec of 886 when the recommended minium is 2,000

https://www.videocardbenchmark.net/directCompute.html 

You'll have to install a previous version of Photoshop (pre 2021) to bypass this requirement or upgrade your Graphics card. 

https://helpx.adobe.com/download-install/using/install-previous-version.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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