Art visible in layers panel but dartboard does not show (Photoshop)

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

When I try to open any document in Photoshop, I get a blank artboard - the file does not display at all. I can see a tiny preview in the layers panel but not the actual art.

Any ideas about how to fix this?

 

Screen Shot 2021-03-24 at 9.52.49 AM.png

TOPICS
Mac, Problem or error

Views

44

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Hi there, Lets get the obvious out the way. Have you updated and restarted your machine?

If so, can you create a new document without this happening?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

I have just updated and restarted, and new documents are also not visible.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Ok thanks. It could be the artboard tool options. See attached please.

Basically you want to make sure you have the artboard tool selected. Hold down on the move tool until you see it, or hit shift+V until it toggles into selection. 

 

Then look for the gear option in the header bar and make sure Auto-size canvas is selected.

 

Let me know how you get on.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

That didn't help - but your last idea did. I uninstalled and reinstalled Photoshop and all is working fine now. Thanks!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines