ARTBOARD BUGS !? canvas, image size problem

Forum|Forum|9 years ago
June 24, 2016
21 replies
35372 views

Hi,

I've been using adobe for long, but first time I'm using CC, so the issue is:

1. Had defined my size as 1080x1440 on the new file but both the image size and the canvas size changed automatically(not even proportional to my custom) though my canvas size was showing the correct size. ( image size and canvas size is showing diff than artboard size, when I SAVE AS - png, its saving in the image size not the artboard size.

2. when exporting artboard ( i wanted png so cntr+alt+shift+w ) my objects placed on the canvas are getting misaligned. EVEN THOUGH on the artboard canvas its showing proper positioning, when exporting its shifting my entire object location

3. This is surprisingly not happening on every layer, but on random layers and in random order at times. sometimes shifting left sometimes bottom, sometimes more sometimes less. I'm perplexed really !

I have several groups and several layers within those groups. And i need a solution to this soon ! Please help ! I am really confused ! After having defined the size the first thing when we make a new file these things shouldn't happen.

How can i work if my canvas is showing something and when i'm saving its showing something else... ?

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Correct answer ChristopherButler

Artboard documents have an auto expanding canvas depending on the content in the document. This allows you to move content freely around the document view without worrying about whether it will fit on the canvas. The adjusted bounds match internal memory tile sizes for performance reasons, which is why they seem not proportional to you. Normally this is hidden from you by virtue of the "infinite" background outside the artboards, but there are places where the hidden canvas size appears in the user interface.

The fact that Save As PNG uses the canvas size for the bounds of the PNG is a bug which I hope to fix in the next major release. Have you tried using the File>Export>Artboards to Files... command and then select one of the PNG formats in there?

If you must turn off the the canvas auto-expand functionality, you can. It's in the Artboard Tool Options Gear icon. It is set on a per document basis.