Batch Error: "Could not complete the Batch command because the file could not be found."

[KMAZ007]

I have a Windows 10 Pro workstation that is completely up to date with an up to date version of Adobe Photoshop CC 2018 installed. When I attempt to run a batch through the automate menu, I receive this error: "Could not complete the Batch command because the file could not be found." No matter what action and folders I attempt to use, I receive this error. I did my best to search for others experiencing this problem, but could not find anything online with this exact error message.

Any help or suggestions would be greatly appreciated.

Thank you!

Kris

[Cari Jansen]

Are you able to provide a bit more information about what the action you are running as a batch process is doing as well as the settings you select in the Batch command?

E.g. depending on the action you might need to have 'override action 'open' commands enabled.

Also what file format are the files? Could it be that there is some corruption in the files somehow?

With a bit more information someone in the community might be able to help out.

[its75955843]

I am having the same problem.  The error handling message, "Could not complete the Batch command because the file could not be found." doesn't really tell me how to resolve this.

My files were on a thumb drive, they are all jpg types.  I wrote a Batch command to execute the Trim function (why doesn't Adobe provide a keystroke command for this function?).  Wanted the batch to Save and Close.

I couldn't get it to work until I did the following:

Saved the files onto the C drive (PS doesn't like thumb drives?)

De-selected "Override Action "Open" Commands

De-selected "Include All Subfolders" (I pointed the batch directly to the subfolder I wanted)

Then it worked on the first attempt.

Hope this helps you!

Valerie Price

[Wang32325247dslq]

De-selected "Override Action "Open" Commands  

it works!

[jasonpasnikowski]

I just had this issue, and the solution for me was to give a destination for "Log Errors to File" in the Batch dialog box.

[sharpdes]

This also worked for me if all folders are on my desktop and I save the log file to my desktop.

[robertl52733574]

This solved it for me. Thanks!

[harry cromwel33536596okk4]

Finally solved my problem, thanks! Noticed that it could be the reason because I moved my error log file.

[Mack0D45]

I also had this issue with v.22.0.0, updated 10/20/2020.  This solution worked for me by creating an "Errors" folder on the :C drive and listing it as the destination for "Log Errors to File" in the Batch dialog box.  Thanks, sapsaj!

[AppWT LLC™]

Thank you for the solution.

[68440397]

Thanks for the solution!

Note for Adobe folks:

Instead of showing an error message, perhaps it would be more helpful for the prompt to read "Please select a destination folder for the error log." and to bring up a "choose a destination folder" window. This would help the user correct the cause of the error.

[68440397]

The whole Adobe Suite cold benefit from more constructive error messages. This was an interesting read.

Nielsen Norman Group - Error Message Guidelines 

[Ajlouny]

Thank you @jasonpasnikowski 

[chana50277230]

this worked forme too. Thanks 

[ppppppppgonzaga]

that works! thanks!

[bheki3249708110hg]

This worked for me , thankks a million

[kayp49082620]

This worked for me!

[New_Light_Photography]

Ran into this error today but it had a different cause, so I thought I'd share my problem and solution.

Somehow when I recorded my original action, there was a specific file and path saved in the workflow. I didn't notice it at first because it was collapsed but when I expanded all steps of the action I found it and realized the issue actually was a link to a file that no longer existed.

So, check the steps in your action for any missing pieces.