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Batch Error: "Could not complete the Batch command because the file could not be found."

New Here ,
Dec 20, 2017

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I have a Windows 10 Pro workstation that is completely up to date with an up to date version of Adobe Photoshop CC 2018 installed. When I attempt to run a batch through the automate menu, I receive this error: "Could not complete the Batch command because the file could not be found." No matter what action and folders I attempt to use, I receive this error. I did my best to search for others experiencing this problem, but could not find anything online with this exact error message.

Any help or suggestions would be greatly appreciated.

Thank you!

Kris

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Batch Error: "Could not complete the Batch command because the file could not be found."

New Here ,
Dec 20, 2017

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I have a Windows 10 Pro workstation that is completely up to date with an up to date version of Adobe Photoshop CC 2018 installed. When I attempt to run a batch through the automate menu, I receive this error: "Could not complete the Batch command because the file could not be found." No matter what action and folders I attempt to use, I receive this error. I did my best to search for others experiencing this problem, but could not find anything online with this exact error message.

Any help or suggestions would be greatly appreciated.

Thank you!

Kris

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Dec 20, 2017 0
Guide ,
Dec 24, 2017

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Are you able to provide a bit more information about what the action you are running as a batch process is doing as well as the settings you select in the Batch command?

E.g. depending on the action you might need to have 'override action 'open' commands enabled.

Also what file format are the files? Could it be that there is some corruption in the files somehow?

With a bit more information someone in the community might be able to help out.

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Dec 24, 2017 0
Community Beginner ,
Sep 26, 2018

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I am having the same problem.  The error handling message, "Could not complete the Batch command because the file could not be found." doesn't really tell me how to resolve this.

My files were on a thumb drive, they are all jpg types.  I wrote a Batch command to execute the Trim function (why doesn't Adobe provide a keystroke command for this function?).  Wanted the batch to Save and Close.

I couldn't get it to work until I did the following:

Saved the files onto the C drive (PS doesn't like thumb drives?)

De-selected "Override Action "Open" Commands

De-selected "Include All Subfolders" (I pointed the batch directly to the subfolder I wanted)

Then it worked on the first attempt.

Hope this helps you!

Valerie Price

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Sep 26, 2018 1
Community Beginner ,
Nov 07, 2018

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I just had this issue, and the solution for me was to give a destination for "Log Errors to File" in the Batch dialog box.

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Nov 07, 2018 1
Community Beginner ,
Dec 06, 2018

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This also worked for me if all folders are on my desktop and I save the log file to my desktop.

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Dec 06, 2018 0
Mack0D45 LATEST
New Here ,
Oct 23, 2020

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I also had this issue with v.22.0.0, updated 10/20/2020.  This solution worked for me by creating an "Errors" folder on the :C drive and listing it as the destination for "Log Errors to File" in the Batch dialog box.  Thanks, sapsaj!

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Oct 23, 2020 0