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JohnPaulGreco71
Participant
October 18, 2018
Question

Batch Process Action no longer resizing images.

  • October 18, 2018
  • 2 replies
  • 1259 views

Hi there, I've been using Photoshop for 20 years, and I have never encountered this before. I am providing content for a client. They need all images resized and marked. Until yesterday, it was working fine as it always has. Then the following batch, something didn't work right and all of a sudden, the size is all FUBAR. It either marks my images or it doesn't. I try to resize the images to 20x30 @ 72ppi, but now, even after throwing way the old action, and creating a new one, the test runs have produced: 192ppi 30"x20", 300 ppi 4.8" x 7.2" Not 72ppi and 30" tall or wide. I'm guessing that some setting might have gotten tripped up.... but I wouldn't know where to start.

  Please help!

This topic has been closed for replies.

2 replies

steveDB
steveDB
Participant
December 15, 2018

John Paul,

I had a very similar problem - I have Bridge/Photoshop installed on two different machines (one is Windows 7 and one is Windows 10) I generally take the big RAW images from my Nikon D850 having selected 20-30 of the best ones and convert them to JPGs with a max dimension of 1200 pixels. I then upload the small images to Google Photos for my clients to review.

For some reason, earlier this week, this stopped working on my Windows 7 machine. The images DO get converted to JPG but at the full size (we are talking 45 MP images!) I din't do anything different. Both my Bridge and Photoshop are updated (Bridge 9.0.0.209 ) and Photoshop 20.0.0.

[UPDATE]

OK. So as I was writing this I checked my Creative Cloud and it indicated that there were updates for both Bridge and Photoshop.

I installed those on my Windows 7 machine and I am now on Bridge 9.0.2.219 and Photoshop 20.0.1. And now it works again.

I do not know what broke but it is no longer broke.

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
October 18, 2018

What version of AI is this, did this happen after updating to CC2019?

Are you sure you are choosing the correct action name when doing batch?

Can we see a copy of the action expanded you are using?

Have you tried using file Scripts >> image processor, that works well for resizing images also. Except in you case you are changing the DPI so maybe not. Just wanted to share as that script can be exceptionally helpful for changing file formats and running scripts.

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