Once again it seems, Photoshop is acting up. Whenever I open the software I'm met with a black screen. I can't open files or create new ones, so Photoshop is pretty much useless. Essentially, if I can't sort the problem I'll have to cancel my subscription which is massive pain as I'm reliant on the software to create my webcomics etc.
Operating system: Windows 10 Home 64
Processor: Intel Core i7-8550U
Graphics Processor: NVIDIA GeForce 940MX
RAM: 8 GB DDR4-2400 SDRAM
Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588 x64
1 Correct answer
Hi
Your system has dual GPU's both an Nvidia 940MX and an on board Intel GPU, this kind of setup in known to cause issues with Photoshop
Take a look here especially sections 7 and 8
Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
Also have you tried resetting Photoshop preferences
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2
Replies
Hi
Your system has dual GPU's both an Nvidia 940MX and an on board Intel GPU, this kind of setup in known to cause issues with Photoshop
Take a look here especially sections 7 and 8
Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
Also have you tried resetting Photoshop preferences
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