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David Maxson
Participating Frequently
April 8, 2019
Question

Can't install PS to SSD

  • April 8, 2019
  • 4 replies
  • 764 views

I recently added a 512 GB solid state drive to my desktop computer. I wanted to use its speed for LIghtroom and Photoshop. However, when I go to preferences in the Creative Cloud app to change the installation drive, I get the message "cannot install to root path". What does this mean? And is there a workaround? Thanks.

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4 replies

T
Test Screen Name
Legend
April 8, 2019

You can't install to E: but you can make a folder Adobe Apps (for example) on E: and install to E:\Adobe Apps.

T
Test Screen Name
Legend
April 8, 2019

Ok, I'd not seen this but you get the error in Windows 10 if you try to install to the root folder. For example if you've added an E drive, you'll get it if you install to D:\. Try setting up a folder for your apps.

    D
    David MaxsonAuthor
    Participating Frequently
    April 8, 2019

    Thanks. I have, of course, my C drive which also has a recovery partition D. The internal SSD is the E drive. I tried to install the apps to the E drive. What do you mean "set up a folder for your apps"? On what drive. And why?

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 8, 2019

    Try setting up a folder E:\Program Files

    That way you would not be installing to the root folder (E:\)

    Dave

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      April 8, 2019

      Is the SSD a removable drive ?

      Dave

      D
      David MaxsonAuthor
      Participating Frequently
      April 8, 2019

      No. Its internal, in the M.2 slot.

      T
      Test Screen Name
      Legend
      April 8, 2019

      Where you install the app won't make a lot of difference to speed, except on starting up. But try moving Photoshop's scratch disk, that could make a huge difference to you.

      For suggestions on the error message, please let us know what system you have (e.g. Mac OS Sierra, Windows 10).

      D
      David MaxsonAuthor
      Participating Frequently
      April 8, 2019

      Its Windows 10.

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