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CC Libraries not working in Photoshop & other apps

New Here ,
Aug 13, 2020 Aug 13, 2020

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HI,

I cannot access to my cc library for adobe software. I have attached a screenshot for reference. Could u please help me into this?

 

 

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Adobe
Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

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Hi,

 

We're sorry about the trouble with the CC libraries. Are you facing the issue in all the Adobe apps? Please ensure that the Creative Cloud desktop app is up-to-date, signed in and you have sync enabled in the app.

 

You can try the steps suggested in the links below.

https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro...

 

Let us know if it helps!

Regards,

Nikunj

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Community Expert ,
Aug 14, 2020 Aug 14, 2020

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Mine mysteriously went missing about eight months ago, and just as mysteriously came back six months later. Nothing I tried could get them back, and then , one day, there they were. They actually were still available via the Creative Cloud desktop app, in the "Your Work" tab.

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