Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

CC Libraries not working in Photoshop & other apps

New Here ,
Aug 13, 2020 Aug 13, 2020

HI,

I cannot access to my cc library for adobe software. I have attached a screenshot for reference. Could u please help me into this?

 

 

{Thread title edited by moderator}

206
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

Hi,

 

We're sorry about the trouble with the CC libraries. Are you facing the issue in all the Adobe apps? Please ensure that the Creative Cloud desktop app is up-to-date, signed in and you have sync enabled in the app.

 

You can try the steps suggested in the links below.

https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro...

 

Let us know if it helps!

Regards,

Nikunj

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 14, 2020 Aug 14, 2020
LATEST

Mine mysteriously went missing about eight months ago, and just as mysteriously came back six months later. Nothing I tried could get them back, and then , one day, there they were. They actually were still available via the Creative Cloud desktop app, in the "Your Work" tab.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines