Could not place “jpg” because the file was not found.

[eugenedonegan]

This is happening with all my jpeg files

Eugene

[John Waller]

Using which Adobe software?

[eugenedonegan]

Photoshop

[Nancy OShea]

Also which operating system and version # of the software?

[eugenedonegan]

v20.07

[Nancy OShea]

Try Reset Preferences.

https://helpx.adobe.com/photoshop/using/preferences.html

[DavidLloydImageworks · Accepted solution]

I am on 20.0.7 and this happened to me this morning. Anything having to do opening a .jpg, I got this message. I initially thought it was a hard drive issue.

after over an hour beating my head agaist the wall, running diagnostics, troubleshooting, I remebered that ACR had updated this morning, When I went to see what version of ACR I had in photoshop: About plugins > Camera Raw... I got a similar error regarding opening Adobe Camera Raw.

I found the previous version of ACR and installed it manually over the current and everything went back to normal.

Thanks Adobe.

[eugenedonegan1]

That did the job, thank you David for your help.

Eugene

[ahreff]

Hi. Where does one find the previous verson of ACR since I'm having the same issue.