Crop Tool Not Working Properly.

Forum|Forum|5 years ago
September 18, 2020
3 respuestas
9853 visualizaciones

I've noticed that when cropping or rotating in PS 2020 the app goes haywire and often shows a little countdown timer like it's waiting to do something, then when it does wake up I get half the image missing and it's replaced with a chequerboard pattern. I often can't even use the tool because I can't see what I want to straighten up. I wouldn't mind but I've got an iMac Pro maxed out in all areas so I shouldn't be seeing screen draw issues. Any ideas?

Problem or error

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Mejor respuesta de c.pfaffenbichler

That hasn't helped, I've tried all kinds or restoring and trashing but it still does it I have 6 iMacs that are all doing the same thing. All running Catalina.

Also when I crop, that little box follows the cursor around the screen.

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

Leif Robertson Fifer

Inspiring

this ansswer is incorrect

c.pfaffenbichler

Community Expert

Care to elaborate?

L

LeonardoGreco1960Firenze

Participant

I have a slightly different problem with the cutter tool. I use wacom graphics tablets, the driver is updated to the latest version. as I move the edges for cropping, the image starts to flicker. I contacted wacom support and they have not encountered any problems with the graphics tablets or pens. I have tried using other photo editing programs and the problem is not there. Wacom support suggests to me that it is a photoshop cc problem (others have reported this to wacom). I have disabled the use of the graphics processor but the problem is still present. I am attaching a short video where you can see what I'm talking about. Please help me. Thank you.
Leonardo
Leonardo

c.pfaffenbichler

Community Expert

What are the versions you use?

Have you done a search over on feedback.photoshop.com?

If you find a thread that matches your OS and Photoshop versions (at least roughly) see if a solution is given and add your vote.

https://feedback.photoshop.com/conversations/search?q=photoshop%20screen%20flicker&page=1&sortKey=RELEVANCE&sortOrder=DESC

c.pfaffenbichler

Community Expert

What have you done for trouble-shooting so far?

If resetting the Tool does not help Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Please post screenshots on the Forum directly.