Custom is greyed out at TEXT tranform

[Cobra]

I remember the CUSTOM transform was not greyed out on text.

I do not understand why the rest are working (arc, etc)

1) Yes GPU acceleration is ON

2) I do not want to rasterize or make it as smart object. I know it works there.

[War Unicorn]

If I recall, custom only worked for paths and shapes.

You can still customize type though once you have the preferred warp going. I like to use Free Transform for that. (Ctrl/Cmd + T > Click the warp button on the Options bar > move the handle for a basic transform on the type itself or do a scrubby transform by clicking on the respective option's label (like horizontal or vertical distortion) and drag.)

[davescm]

I can't remember how it worked in older versions, but in the current version and in version back to CC2018 you would need to convert to text to shape before custom warp

Dave