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1

Disable "GPU sniffer" in Photoshop CS5

Community Beginner ,
Nov 21, 2016 Nov 21, 2016

Recently while working in Photoshop CS5 I received this error. Adobe Photoshop CC 2015, Photoshop has uncounted a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware. Check manufacturers website for the latest software.

All photo files now being loaded onto my laptop are inferior in quality, I have updated the SD software but this has not helped, I have been told that if I find the "GPU Sniffer" in PShop CS5 then I can change the name of the file and thus disable it but I cannot find this file in PShop CS5,, I have also been told that can update my lap top drivers in C: Drive I think, but I don't know how to go about this either. Any advise from others who have uncounted this would be much appreciated. Thank you

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LEGEND ,
Nov 21, 2016 Nov 21, 2016

There is a file called sniffer.exe.  Just rename it to something else (e.g. sniffer.old)  It is located in the main Photoshop directory.  In 2015 it is here:

<C:\Program Files\Adobe\Adobe Photoshop CC 2015.5>

Hope this helps.

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Community Beginner ,
Nov 22, 2016 Nov 22, 2016

Thank you so much for helping me on this, I will work away today and get back with an update. Kevin                

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Community Expert ,
Nov 21, 2016 Nov 21, 2016

What OS do you use and why do you want to disable Adobe Sniffer? It is in the same folder as Photoshop. You sould see it in that folder.

JJMack
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Community Beginner ,
Nov 22, 2016 Nov 22, 2016

Thank you jjMack

It is windows10pro, version 1607, OS Build 14393.447, 8.GB

I have heard that if I rename this sniffer program that will disable it and when its not present PhotoShop will assume its ok and us the GPU and this will amend the problem I am having with SD Card photo files rendering inferior in PhotoShop.

Hope this makes sense to you

-Kevin

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Community Expert ,
Nov 22, 2016 Nov 22, 2016

I think if there is a problem in your Display adaptors device driver that it will make no difference if you rename sniffer or not. Photoshop will be using the displays device driver either way. If I rename sniffer Photoshop still runs and features that required GPU use work fine. The only thing I see is there different in the info Help>System Info is missing info that sniffer must have inserted. Sniffer must be used during Photoshop start up. I do mot know if it does anything important Photoshop seems to work fine without it.

JJMack
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Community Beginner ,
Nov 23, 2016 Nov 23, 2016

Thank you again JJMack I'm going to be trying these solutions over the next few days and will update you as to my success. Kevin

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Community Beginner ,
Nov 26, 2016 Nov 26, 2016
LATEST

Well I have tried a number of different solutions.

1. Added latest version of PC drivers.

2.  Updated specific SD Card drivers.

3. Reloaded Photoshop program

4.And tried to find the GPU sniffer program and disable it as mentioned above in PShop CS5.

None of these methods have made any difference to the poor image files. As it happens I could not find the GPU Sniffer Program and wonder if it is missing and if so if this could be the problem. Any suggestion of how I could try and reload the GPU Sniffer into PShop CS5?

From Kevin

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