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Disc error?

New Here ,
Aug 26, 2020

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I have a new computer, installed photoshop and then Redfield plugins. But when I start photoshop it says it cant start the plugins cause of a disck error. I re-installed the plugin, it did not work, then I re-installed photoshop and then did a new download of the plugins but it still says the same thing. What is wrong? The plugins have worked before.

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Disc error?

New Here ,
Aug 26, 2020

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I have a new computer, installed photoshop and then Redfield plugins. But when I start photoshop it says it cant start the plugins cause of a disck error. I re-installed the plugin, it did not work, then I re-installed photoshop and then did a new download of the plugins but it still says the same thing. What is wrong? The plugins have worked before.

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Problem or error

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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Hi

Does Photoshop load OK without the plugin installed, you can test by loading Photoshop without loading the plugins, just hold the shift while opening PS

https://photoshoptrainingchannel.com/tips/skip-loading-optional-and-third-party-plugins/

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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Thanks for answer. The photoshop starts fine whan I tryed that. It does anyway even when I start it as normal. Its just error  about the plugin and no way to make the plugin work. I have new download links from them and still not working. So it has to be Photoshop itself there is something wrong with. Maybe a new version that cant handle plugins? How can I download older version? 

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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You can install a previous from from the Creative Cloud app, if you have version 2020 installed you can also install version 2019

2020-08-21 10_02_53-Creative Cloud Desktop.png

 

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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Found this from they're FAQ

https://www.redfieldplugins.com/faq.htm

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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Ohh! It works!! I had no idea it was missing things in a brand new and expensive computer! LOL. Thanks! How could I ever thank you?

/Trine Andreassen

 

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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You're welcome 🙂

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Aug 26, 2020 0