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mallorym34992101
mallorym34992101
Participant
January 21, 2019
Answered

DxO plug-ins in Photoshop CC 2019 and Mojave operating system

  • January 21, 2019
  • 4 replies
  • 1397 views

I use both Lightroom Classic CC and PhotoShop CC 2019. I can successfully use DXO Silver Efex Pro 2 in Lightroom but when I try to use it in Photoshop the plug-in opens and works but as soon as I try to return to PhotoShop post manipulation it causes PhotoShop to crash. There is no history of opening the photograph in Photoshop recent history. I am waiting a response from DXO but can anyone help?  I am not comput savvy. Thank you.

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Correct answer mallorym34992101

Dear All

thankyou for your helpful advise. i had contacted DxO support and they advised to uninstall and reinstal. I did this and now the DxO filters are working in Photosho. Regards M

4 replies

R
rosalindag1963
Participant
June 23, 2020

I am having the same problem with ps.  I purchased DXO/Nik software and it was working,  but now it crashes.  I alrady have tried uninstalling DXO/Nik and still nothing.  Does anyone know by me uninstalling PS and reinstall would I loose all my actions and brushes?  If so, how do I export.  Do I need to export and save to install into my new PS once I install it?  Help!

    mallorym34992101
    mallorym34992101AuthorCorrect answer
    Participant
    January 22, 2019

    Dear All

    thankyou for your helpful advise. i had contacted DxO support and they advised to uninstall and reinstal. I did this and now the DxO filters are working in Photosho. Regards M

    Daniel E Lane
    Daniel E Lane
    Inspiring
    January 21, 2019

    Actually, I am still using the free version from Google and I'm on Mojave. The trick is to go into settings in the plug-in. Once in there, tell it to "Apply Effect to Current Layer", and not to create a new layer. Works fine for me every time. No crashes.

    D
    dale.r.morris
    Participant
    September 22, 2019
    Thank you Sir. You just made my day
    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    January 21, 2019

    Update your photoshop to the most recent version

    20.0.2 from the creative cloud app.

    mallorym34992101
    mallorym34992101Author
    Participant
    January 21, 2019

    Hello

    Thank you for the quick response. I am using the latest version of Photoshop and Mojava. Regards M

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    January 21, 2019

    Do you have installed the latest version of the DXO Nic Collection? It's 1.2.18 at the moment. This version would be compatible with Mojave.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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