Error 16 - Still happening after almost 4 years

Report · Nov 06, 2016

Why is this still a problem?

I've looked everywhere for the solution.. none of those work

Tried the official adobe site, the freaking folder called Adobe CDP or w/e it is doesn't even exist.

Honestly this shouldn't be happening after almost 4 years

Report · Nov 06, 2016

What OS are you running?

Rename the SLCache folder to SLCache.old, located in the following location:
- Windows: \Program Files (x86)\Common Files\Adobe
- Mac OS: System Library/Application Support/Adobe
(Windows only) Once you rename SLCache, you will get a "Configuration error: 16" when you open a Creative Cloud product. Right-click the product icon and choose Run as Administrator. This creates a new SLCache folder, and the product will start normally.