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Error 16 - Still happening after almost 4 years

New Here ,
Nov 06, 2016 Nov 06, 2016

Why is this still a problem?

I've looked everywhere for the solution.. none of those work

Tried the official adobe site, the freaking folder called Adobe CDP or w/e it is doesn't even exist.

Honestly this shouldn't be happening after almost 4 years

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Adobe
Community Expert ,
Nov 06, 2016 Nov 06, 2016
LATEST

What OS are you running?

  1. Rename the SLCache folder to SLCache.old, located in the following location:
    • Windows: \Program Files (x86)\Common Files\Adobe
    • Mac OS: System Library/Application Support/Adobe
  2. (Windows only) Once you rename SLCache, you will get a "Configuration error: 16" when you open a Creative Cloud product. Right-click the product icon and choose Run as Administrator. This creates a new SLCache folder, and the product will start normally.
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