Error box "Alpha information will be lost" What to do?

Participant ,
Mar 29, 2021 Mar 29, 2021

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During the save process of the PSD to DDS I'm getting this error box that pops up after I choose the save format (ie - DXT1, DXT3, ect.) that says the Alpha information may be lost. The only problem I'm saving as a DXT1 and their was never any alpha channel to begin with. The PSD then doesn't save correctly to the DDS, like at all. The only thing that has helped is closing completely out of Ps and opening again. Just a little frustrating when you've got multiple PSD's going and you're not at a spot where saving is remotely convenient. Have you ever had this happen? What can I do to prevent this from happening? 

 

I'm using Ps CC 2018 

R5 3600X   32 GB RAM

X370 Gaming Plus MoBo

GTX 1060 6GB

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How to, Problem or error

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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What service are you using to export the texture files? Intel? Nvidia?

Have you checked for updates compatible with the version of PS you are running?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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