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Everything in canvas is really dark

Community Beginner ,
Sep 03, 2020

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This is a bit of an odd one. After I import an image they turn really dark. It's not my display as the images export as normal colours but in photoshop they are really dark. Is it something really obvious? I reinstalled photoshop and removed preferences but the issue still persists. Any help is much appreciated.

 

This is the exported version which is the right brightness:

 

4. Contextual Responce_compressed.jpg

 

This is what it looks like inside of photoshop:

 

01.PNG

 

significantly darker.

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Everything in canvas is really dark

Community Beginner ,
Sep 03, 2020

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This is a bit of an odd one. After I import an image they turn really dark. It's not my display as the images export as normal colours but in photoshop they are really dark. Is it something really obvious? I reinstalled photoshop and removed preferences but the issue still persists. Any help is much appreciated.

 

This is the exported version which is the right brightness:

 

4. Contextual Responce_compressed.jpg

 

This is what it looks like inside of photoshop:

 

01.PNG

 

significantly darker.

Adobe Community Professional

Topics

Bug, Problem or error, Windows

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79

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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Are you using a color managed application to view the images outside of Photoshop, Photoshop is color managed many image viewers aren't.

What operating system do you have and what is you monitor colour profile set too.

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Sep 03, 2020 0
Community Beginner ,
Sep 03, 2020

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Im running windows 10 and use the default photo viewer. When I was editing the photo before the colour was right in photoshop but it changed today when I reopened it. I don't have any special colour profile, just using sRGB on my display and inside photoshop.

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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Try using FastStone image viewer which is colour managed, you need to enable colour management in the settings

https://www.faststone.org/

2020-09-03 14_51_29-Window.png

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Sep 03, 2020 0
Community Beginner ,
Sep 03, 2020

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Gave it a go and still the same issue.

Annotation 2020-09-03 150045.png

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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Is it possible you could upload the PSD to a file sharing site and post a link to the download

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Sep 03, 2020 0
Community Beginner ,
Sep 03, 2020

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Here you go. I've put the original image in, what it exports as and the original photoshop file which appears to dark.

 

https://drive.google.com/drive/folders/1wffTfxiC-W2TDtjnUI3Z4uszyTn-VCaY?usp=sharing

 

Also just to add. I opened it on my laptop and it looks fine which is weird, both running the latest version as well and have the same settings.

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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What is your monitor profile? Check here:

Displayprofile_10_3B.png

If you're not using a calibrator, you're very likely getting manufacturer profiles distribituted through Windows Update. These are surprisingly often of poor quality. This will only affect color managed applications that actually use the monitor profile.

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Sep 03, 2020 0
Community Beginner ,
Sep 03, 2020

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Nothing in there.

ethanc47121806_0-1599143002432.png

 

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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2020-09-03 15_27_08-Window.png

2020-09-03 15_27_43-Window.png

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Sep 03, 2020 0
Community Beginner ,
Sep 03, 2020

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Brilliant, thank you. It worked perfectly. Odd how it changed. Probably a windows update that caused it or driver update. 

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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As I said, monitor/laptop manufacturers distribute profiles through Windows Update. You get these bad profiles without even knowing.

 

If you want to solve the problem permanently, you should buy a calibrator.

 

Anyway, glad it's working 🙂

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Sep 03, 2020 1
Adobe Community Professional ,
Sep 03, 2020

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I had the same issue as the OP in regard to the colour profiles been blank, just noticed it when reading this thread at the start, both my monitors are calibrated but it seems Windows decided to ditch the monitor profiles and leave them blank

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Sep 03, 2020 1