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Theo_Williams_-_Art2VR
Participating Frequently
May 2, 2018
Question

Exported panorama from Photoshop on Mac fails on Facebook

  • May 2, 2018
  • 4 replies
  • 740 views

I created a 360 equirectangular still image from my own video content, that I want to share on my Facebook page as 360 content.

Every time I export the panorama and then attempt to upload it to Facebook, it arrives there as a flat equirectangular image.

I followed the Adobe tutorials and 3rd party advice online that appear to make it simple to do this. Am I missing something?

(I'm using Photoshop CC 2018, on a 2015 iMac)

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    4 replies

    Theo_Williams_-_Art2VR
    Participating Frequently
    May 2, 2018

    Thanks @JonathanArias, your suggestion, in tandem with templated images available online to resolve these issues, has provided the answer.

    It's as simple as this; the image size needs to be below the maximum thresholds facebook sets (6000 x 3000), AND the equirectangular image has to be 2:1.

    I amended my image to 4000 x 2000 pixels and repeated the simple export panorama process - uploaded fine and was recognised instantly by Facebook - a sphere icon appears within the image and they then let you select the "front" view for your thumbnail.

    Participant
    November 22, 2018

    Thank you so much!!
    That's so helpful.
    It worked!

    Theo_Williams_-_Art2VR
    Participating Frequently
    May 2, 2018

    Image size is 3840 by 2160; the image is a still JPEG, taken from an Adobe After Effects video which is in the Media Encoder currently with 22 hours to run (some significant animation and post-production ongoing on that).

    Fair comment from JohanEl54 - here's a fuller explanation in case there's a clue in there somewhere.

    I was keen to get some shareable output, as this is a bit of a landmark day (this represents months of work toward a new artistic project).

    I opened Photoshop. I selected File/Open, browsed to my JPEG, opened it;

    then selected 3D/Spherical Panorama/New Panorama Layer from Selected Layer(s)

    (This generated a 360 browsable view of my equirectangular image in PhotoShop immediately, so it appeared to be working successfully)

    I then selected 3D/Spherical Panorama/Export Panorama; left all settings as defaults (an alert advised that "File must be saved as a copy with this selection", which was fine by me.

    I then went to Facebook in my browser, went to upload photos/videos; browsed to my saved file, and uploaded it. There was no comment in Facebook to suggest that the image was a 360 photo, and on browsing the content once published it appeared as a flat file.

    My understanding is that it should be as simple as "Export Panorama", then upload as required.I've also tried inserting 360 metadata from a downloaded Exif template and that was also unsuccessful.

    JonathanArias
    Legend
    May 2, 2018

    maybe the image is larger than what facebook allows? that is the only thing that would stop you from posting an image on facebook. the size of it.

    JohanElzenga
    Community Expert
    Community Expert
    May 2, 2018

    Probably, but if you only tell us "I followed the Adobe tutorials and 3rd party advice online", then it will be impossible for us to say what it is you missed.

    -- Johan W. Elzenga