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Verto
Verto
Known Participant
October 28, 2020
Question

Extensions panels clipped after installing Photoshop 2021

  • October 28, 2020
  • 4 replies
  • 1732 views

Hello friends.

 

After installing / updating photoshop to the new version of 2021 (in windows 10), some extension panels appear cropped, without being able to use the functions found in the cropped area.

 

I leave some image captures of one of the panels that offer that error. In this case it is Tony Kuyper's panel 7, but the same error appears in other panels.

 

 

Can anyone help to solve this problem?

Thanks and greetings to the community.

    This topic has been closed for replies.

    4 replies

    Verto
    VertoAuthor
    Known Participant
    November 23, 2020

    In the Adobe Photoshop Familiy forum, a fix to the bug in the new version of Adobe Photoshop has been published.

    It can be found at this link:

    https://feedback.photoshop.com/conversations/photoshop/photoshop-2021-legacy-cep-plugins-broken/5f9487af917fbb287b4e8291?commentId=5fbbb98931a2440fc000254b

    Tom Winkelmann
    Tom Winkelmann
    Inspiring
    November 24, 2020

    So, as I suspected, a scaling problem 😉

    Verto
    VertoAuthor
    Known Participant
    November 5, 2020

    Hi.

    I still have the same problem, and after having consulted some programmers of the extensions that present this error, they tell me that everything is correct and that they cannot do anything. They tell me to contact Adobe to fix the problem.

     

    Does anyone have any solution

    mglush
    Community Expert
    mglushCommunity Expert
    Community Expert
    November 6, 2020

    Hi!

     

    I am sorry that nothing has worked! I would suggest at this point that you submit a bug report. Here is the link: https://www.adobe.com/products/wishform.html

     

    Don't let the name in the URL fool you, it is a wish list and bug report. And make sure to mention that you have talked with the 3rd party developers and their response.

     

    Let us know how it goes,

    Michelle

    mglush
    Community Expert
    mglushCommunity Expert
    Community Expert
    October 28, 2020

    Hi!

    Have you tried resetting your preferences? Here is help on how to: https://helpx.adobe.com/photoshop/using/preferences.html

    Please let us know if this fixes the issue, or if you are still having the problem.

    Michelle

    Verto
    VertoAuthor
    Known Participant
    October 28, 2020

    Hola.

    Gracias por responder. He restablecido las preferencias como me indicó, pero sigue ocurriendo el mismo error.

    ¿Alguna otra solución?

    Verto
    VertoAuthor
    Known Participant
    October 28, 2020

    Add that, the error occurs even with panels of Photoshop itself. For example, the "Adobe Color wheel" panel also has the same error, and it is not possible to resize it to show the cropped areas.

    mglush
    Community Expert
    mglushCommunity Expert
    Community Expert
    October 29, 2020

    Have you tried resetting your workspace? (Windows>Workspace) and then changing it to a different workspace and then changing it back?

    Michelle

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