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Participating Frequently
July 9, 2016
Question

eyedropper (alt key) is getting stuck..

  • July 9, 2016
  • 11 replies
  • 21874 views

hi..

I am having this problem of my alt key (which is eyedropper hotkey by default ) is getting stuck or holding on to eyedropper function even if i am releasing my alt key.... so can u help its annoying and its also breaking my workflow....

i reset my preset and also reinstalled my PS cs6..

    This topic has been closed for replies.

    11 replies

    Jpeger
    Known Participant
    October 22, 2021

    My color picker dialog slipped off screen somehow, and I I just did a (Windows key  + arrow button) to move it back on screen.

    CBPhotog
    Participant
    September 18, 2017

    I was having the same problem with sticking Alt and Ctrl keys in PS CC. Downloading the newest driver from Wacom seems to have solved it.

    Drivers | Wacom

    Participating Frequently
    May 22, 2017

    I too had the same issues with the new Intuos Pro. Today an update was available which fixed the issue.

    Inspiring
    May 22, 2017

    Update to PS or Wacom driver?

    Thanks.

    Participating Frequently
    May 22, 2017

    Wacom had the update...
    I updated via the Wacom Desktop Centre software to 6.3.22-3.

    Known Participant
    October 10, 2016

    mac wacom cintiq users-

    got the wacom sticking mod key bug in photoshop? remove the wacom driver using the wacom utility in the applications folder (but don't delete your prefs) then reinstall the drivers. then FORCE QUIT INSTALLER AND DONT REBOOT.

    it’ll work mostly ok until you reboot, then you’ll have to repeat the remove, reinstall. or until wacom fix their drivers (ha, only joking, can you imagine?!)

    Known Participant
    September 24, 2016

    FYI

    Wacom driver update WacomTablet_6.3.17-5 for sierra still has the sticking keys problem, but the WacomTablet_6.3.15-3 driver, which works well in os x 10.11, has issues in os x 10.12 and draws stepped lines with brushes except at 100% zoom.

    bentouchdigital
    Participant
    August 10, 2016

    Hi All,

    One of our retouchers has been having this problem for the last 2 weeks, very disruptive when using the clone stamp!

    We have tried everything listed above but to no avail.

    At last we find a solution on the Apple forum: "Stuck" Modifier Keys -Wacom Error- not Mac OS | Communities

    If you are using a Wacom, this could likely be the problem. The latest driver has a known fault, re-installing the previous version of the driver has completely fixed the issue.

    hope this helps!

    Wenyu Vincent Xiong
    Participant
    August 10, 2016

    I met this issue as well!  And it usually happens when  I swifching them rapidly. this kind of problem also can be experienced while fast press option +alt+Z . The cursors sometimes remains at move tool mod or duplicate mode...That's really annoying

    jonathanf35356054
    Participant
    July 30, 2016

    Hey Soumya, are you using a wacom tablet?  I may have found the problem. I believe I fixed it for mine at least.

    I noticed that the bug went away when I tried replicating it without the tablet using only the trackpad a mouse for the brush tool. So googling my results I cam across this article.

    Photoshop: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10 | Photoshop Family Customer C…

    Which then led me to the solution being this article with PS download problem fix plugin.  If you get that plugin, it may work.  worked for me! 

    Menus, shortcuts, Lasso tool, or Photoshop stop working when using a Wacom tablet | Mac OS

    Thank you all for all your help!  so happy. can finally get back to work! 

    Participating Frequently
    July 30, 2016

    I'm using an Intuos pro... and also use this plugin.

    but still, I have the prob... Goodluck with ur work...

    tmyusuf74
    Inspiring
    July 30, 2016

    At first unlock your layer panel than  applying eyedropper

    jonathanf35356054
    Participant
    July 28, 2016

    I too am having the same issue.  I have recently just bought a new macbook pro not even a week old and downloaded photoshop cc with no plugins of any kind. I booted up ps and tried to paint but the option(alt) key hangs up sometimes. Its a little annoying.

    Participating Frequently
    July 28, 2016

    I just gave up...!!! I'm using CS6 dont know want to do... now I have been training to press space after every alt-hotkey...