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davescm
Community Expert
Community Expert
May 16, 2018

It sounds like Photoshop is having trouble with your GPU.

Are you able to go to Preferences Performance and check "Use Graphics Processor" ?  If you can, you will need to restart Photoshop after doing so

Dave

Participant
May 17, 2018

I can't check the box

davescm
Community Expert
Community Expert
May 17, 2018

Hi

Can you do two things.

1. Confirm what GPU you are using

2. Go to Photoshop Help >System info and click copy. Then paste the info here. It may help us to see why you are having GPU issues

Dave